Monthly Archives: August 2015

We Are All Connected

So much of our time we spend planning. But no amount of planning can prepare us for some things. This is certainly true for the loved ones of the Virginia TV reporter and camera man who were gunned down this week while … Continue reading

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Reality and Renewal

Last week I had the privilege of facilitating a strategic planning advance (my word for retreat!) at Auburn University.   Some of my research for that and the insights provided has me still pondering.  The Department head wanted some of the … Continue reading

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The “How” to Create the Best Culture for Your Business

There is no magic to creating the right culture; it is simple, but not easy.  Think of different businesses that are known by the masses.  Apple, Starbucks and Chick fil a come to mind.  All of these are successful, and … Continue reading

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Culture Drives Behavior

I fear it is getting worse.  While that thought can apply to more than one thing, you might wonder what “it” is in this article.  While I could label what I’m referring to as “customer service,” and say that customer … Continue reading

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