Category Archives: travel

To Russia With Love!

Mike and I recently returned from a trip to Moscow, Russia. It was business for Mike, pure pleasure for me!  I have had many thoughts about our experience there and want to record those before some of the details fade … Continue reading

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Disservice at JFK Airport

Mike and I flew to JFK airport from Raleigh/Durham, arriving there about 1:30 pm on Saturday. We were going to Moscow, Russia via Warsaw, Poland. (Business for Mike, pure pleasure for me!) We were prepared for a long day at … Continue reading

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Trust

A big thank you to the unpaid TSA agents and Air Traffic Controllers who got us to Colorado safely! There are different opinions about the state of our political system and the current partial federal government shutdown. Many of us … Continue reading

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The Doors of Maastricht

What does a writer do when the well is dry? One option is to dig deeper. Another is to go within oneself, searching for the message that needs to be delivered. Another option is to post more photos, fewer words! … Continue reading

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Customer Centered Service

I have been a customer service advocate for many years. I have spoken on it, consulted on it, and written on it. My family and friends would say, I have been insufferable about it! It is in my DNA. So … Continue reading

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It Could Have Been Worse!

On Sunday morning when we were scheduled to fly from Amsterdam through Philadelphia to Raleigh, arriving home a little after 5pm the same day, Mike was awakened at 4am by a text from American Airlines with the news that our … Continue reading

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The Most Beautiful Bookshop in the World

Mike and I have been in Maastricht, the Netherlands, for the past week at the 34th annual International Apparel Federation’s World Fashion Convention. We have been to Maastricht once before, ten years ago, for the same meeting. I loved Maastricht … Continue reading

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