Monthly Archives: September 2018

To Tell or Not to Tell?

Posted on September 26, 2018 by Patti Fralix

I am and have always been, passionate about customer service. Even before I started speaking and consulting about the subject, I have been militant about it. Business is too difficult for us to accept poor service. I believe we owe … Continue reading →

Posted in conflict, Leadership, service | Tagged , , , , , , , , , , , , , , , , , | 2 Comments

What Really Matters

Posted on September 21, 2018 by Patti Fralix

Many people in NC and SC have suffered through the effects of Hurricane Florence in the last week. While I am writing this, there are some who are still being evacuated even now due to rivers cresting. For some, it … Continue reading →

Posted in family, life, Relationships | Tagged , , , , , , , , , , , , , , , , | 1 Comment

Waiting on Hurricane Florence

Posted on September 13, 2018 by Patti Fralix

As I write this, many people up and down the U.S. East Coast are preparing for and waiting for the largest hurricane that has occurred in many years, Hurricane Florence. Florence is about twenty-four hours away from making landfall, and … Continue reading →

Posted in change, conflict, life | Tagged , , , , , , , , , , , , , , | 1 Comment

St. Maarten/St. Martin Post Hurricane Irma

Posted on September 7, 2018 by Patti Fralix

Mike and I are in St. Maarten/St. Martin this week, one year after Hurricane Irma devastated the island. We were here when Hurricane Irma came through and wanted to come back and see the island while it is recovering. I … Continue reading →

Posted in life, thankful, traditions | Tagged , , , , , , , , , , , , , , , , , , , , , , , | 6 Comments