Tag Archives: Trip Advisor

Showing Appreciation to Your Customers

All of us are customers of some businesses, and many of us have customers of our own businesses. We can probably name some companies that do not seem to care about their customers, even taking advantage of them. But instead … Continue reading

Posted in gratitude, Relationships, service | Tagged , , , , , , , , , , , , , , , , , , , , , , , | 2 Comments

To Tell or Not to Tell?

I am and have always been, passionate about customer service. Even before I started speaking and consulting about the subject, I have been militant about it. Business is too difficult for us to accept poor service. I believe we owe … Continue reading

Posted in conflict, Leadership, service | Tagged , , , , , , , , , , , , , , , , , | 2 Comments