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Category Archives: conflict
Leadership in Real-Time
The focus of this month’s blogs is Leadership. Leadership is one of the three areas of emphasis of The Fralix Group and has been for all of the twenty-nine years of the business. What is Leadership? The dictionary defines Leadership … Continue reading
Posted in conflict, Leadership
Tagged courage, fighting, Fralix, Freedom will always triumph over tyranny, inspiring and developing others, Joe Biden, Leadership, Metropol Hotel, Moscow, negative leadership, Patti Fralix, positive leadership, Russia, State of the Union, The Fralix Group, Ukraine, US President, Vladimir Putin, Volodymyr Zelenskyy
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Different Levels of Customer Service
Have you noticed how difficult is to get a parking space at many businesses? This was true before COVID, and since COVID, it has gotten much worse. Unless you are pregnant, a veteran, a mother with children, handicapped, or coming … Continue reading
We Can Be Right, and Still Be Wrong
We have three choices when faced with conflict. We can avoid it, ignore it, or confront it. To “confront” it does not mean to be confrontational, it means to address it, to deal with it. Sometimes the best approach is … Continue reading
Life Can Change So Quickly
I tried to write about something other than the tragedies of the past few days, but I couldn’t. The stories of the Atlanta and Boulder killings grabbed me and wouldn’t let go. I don’t know what I can add to … Continue reading
Posted in change, conflict, family
Tagged change, darkness cannot drive out darkness, embracing differenes, Fralix, GA, life, life can change so quickly, life is unpredictable, love, loving others, moments, Patti Fralix, public health crisis, sense of the senselessness, shooting in Boulder, The Fralix Group, tragedy
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Are We Really Too Busy?!
It goes without saying that many of us have been struggling through the pandemic. We miss our favorite activities and our loved ones. Some miss going to restaurants and travelling. Some miss income, having lost jobs that may not return. … Continue reading
Clear and Complete Communication
Communication has long been an interest of mine. I have spoken about it, written about it, and even fussed about it! I have often told audiences that most of us think we communicate well, when in fact, very often we … Continue reading
Mistakes and Miscommunication
Have you noticed an increase in mistakes being made by service staff? How about misinformation, inaccurate assumptions, and errors in communication of information? I have noticed all of these and attribute them to our current challenges due to the pandemic. … Continue reading
Getting More Comfortable with Ambiguity
People who have a need to control are having a very difficult time these days. So many things are outside of our control. They really always have been, but we have sometimes been under a delusion that we had more … Continue reading
Posted in change, conflict, life
Tagged ambiguity, attitude and behavior, comfortable with ambiguity, control, country divided, COVID, Covid-19, different celebrations, distance, division, embrace the lesson, focus on what we can control, Fralix, in control, insulate our hot buttons, lack of trust, life is out of control, need to control, our best during difficult times, out of control, pandemic, Patti Fralix, people of consumption, people of creation, presidential election 2020, remain productive, sense of security and stability, serious happenings, stay positive, stress, The Fralix Group, USA
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Fear and Feelings
We continue to live in an unprecedented time. As of this writing, the final decision of the U.S. Presidential election is not known. There are predictions, but no final decision. The news is filled with vote counts and predictions. While … Continue reading
Posted in conflict, family, love
Tagged 2020, Brene Brown, cannot control, control, economy, family holidays, fear, fear and feelings, feelings, Fralix, Harriet Lerner, Jason Sudikis, new president 2020, pandemic, Patti Fralix, The Fralix Group
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