Category Archives: conflict

Service Issues

It may be due to post-COVID challenges, such as short staffing, although I am tired of COVID being used as an excuse for every problem. It may be due to generational differences, such as some in younger generations talking to … Continue reading

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Why Do I Spend Money Shopping?

I struggled with the title of this blog. One title I considered was, “Why Do I Shop?” I discarded that because why I shop and why I spend money shopping are two totally different things. I am going to assume … Continue reading

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What To Do When Disappointment Sets In

Sometimes life gives us more disappointment than we are almost able to bear. Of course, there is plenty of joy also, and I do not ever forget that. That fact does not help, however, when I am having a pity … Continue reading

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Stay In Your Own Lane

Given the stressors many people are experiencing these days, the potential for conflict between people is ever-present. Even with good intentions, it is easy to get into conflict with others. We need to be careful to not involve ourselves in … Continue reading

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The Leaders of A Pack

“You do a lot more good as the leader of a pack than you do as a lone wolf.” These words were spoken by Dr. Jason Bull on one of the last shows of this series, Bull. I have been … Continue reading

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All and Nothing

I spent three days in Atlanta at the Gift Market this week, sourcing items for my antiques and gifts business which is located in Southport, NC. This is a very part-time business, although I have had it for more than … Continue reading

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Leadership in Real-Time

The focus of this month’s blogs is Leadership. Leadership is one of the three areas of emphasis of The Fralix Group and has been for all of the twenty-nine years of the business. What is Leadership? The dictionary defines Leadership … Continue reading

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Different Levels of Customer Service

Have you noticed how difficult is to get a parking space at many businesses? This was true before COVID, and since COVID, it has gotten much worse. Unless you are pregnant, a veteran, a mother with children, handicapped, or coming … Continue reading

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We Can Be Right, and Still Be Wrong

We have three choices when faced with conflict. We can avoid it, ignore it, or confront it. To “confront” it does not mean to be confrontational, it means to address it, to deal with it. Sometimes the best approach is … Continue reading

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Life Can Change So Quickly

I tried to write about something other than the tragedies of the past few days, but I couldn’t. The stories of the Atlanta and Boulder killings grabbed me and wouldn’t let go. I don’t know what I can add to … Continue reading

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