Category Archives: conflict

Communication Basics

Posted on October 26, 2025 by Patti Fralix

I realize that I am old school, and some of my opinions come from that perspective. But old school or not, I think we need a refresher on communication basics. So here goes. 2. Texts also require a response, and … Continue reading →

Posted in best self, business, change, conflict, family, gratitude, hope, Leadership, life, love, Relationships, SAUCE | Tagged business, change, communication, customer service, email, family, Fralix, friends, life, Patti Fralix, relationships, technology, The Fralix Group, writing | Leave a comment

RANDOM ACTS

Posted on October 12, 2025 by Patti Fralix

We have all heard of “Random Acts of Kindness.” There are many examples of “Random Acts of Kindness.” It seems that life is getting more difficult in many ways. When others offer us kindness, we are able to rise above … Continue reading →

Posted in best self, business, change, conflict, family, gratitude, hope, Leadership, life, love, Relationships, SAUCE, service, social media, thankful, tragedy, travel | Tagged business, change, customer service, family, Fralix, friends, happiness, kindness, life, love, mental health, Patti Fralix, relationships, The Fralix Group | Leave a comment

Be Consistent, Determined, and Work For It!

Posted on October 2, 2025 by Patti Fralix

Mel Robbins is a phenomenal success. Her book, Let Them, and her podcasts are immensely popular. I have read her book, and found it to be one of the best self help/business books that I have read. I am definitely … Continue reading →

Posted in best self, business, change, conflict, family, hope, Leadership, life, love, Relationships, SAUCE, service, social media | Tagged blog, business, change, customer service, family, Fralix, friends, life, mental health, Patti Fralix, personal-growth, relationships, The Fralix Group, writing | Leave a comment

Part Two of My Car Experiences

Posted on September 11, 2025 by Patti Fralix

This story continues where last week’s blog ended. Mike and I were in a completely dead loaner Honda on the side of the road near Williamsburg, Va. Our car expert, Josh, was determining how to solve this problem from his … Continue reading →

Posted in best self, business, change, conflict, gratitude, hope, Leadership, life | Tagged business, cars, change, customer service, family, Fralix, life, Patti Fralix, relationships, The Fralix Group, travel, writing | Leave a comment

Givers, Takers, and In-Betweens

Posted on August 26, 2025 by Patti Fralix

Do you consider yourself a giver, one who is thoughtful? Or do you even think about this at all? Perhaps you know that you are not as thoughtful as you could be. It is hard to admit, even to ourselves, … Continue reading →

Posted in best self, business, Christmas, conflict, family, gratitude, hope, Leadership, life, love, Relationships, social media, thankful, traditions | Tagged bible, business, customer service, faith, family, Fralix, friends, giving, God, jesus, life, Patti Fralix, relationships, The Fralix Group | Leave a comment

Focusing on What I Can Control

Posted on July 25, 2025 by Patti Fralix

I saw a commercial recently in which the comment was made, “Focus on what you can control; everything else is just noise.” I think it was an ad for Truist. And it is so true! I have thought a lot … Continue reading →

Posted in best self, business, change, conflict, gratitude, hope, Leadership, life, love, Relationships, social media, thankful, tragedy | Tagged business, change, Fralix, friends, life, mel-robbins, mental health, Patti Fralix, personal-growth, relationships, The Fralix Group, writing | Leave a comment

Keeping Faith and Hope Alive

Posted on April 22, 2025 by Patti Fralix

We just finished a week of renewal and hope. People all over the world celebrated Easter, Passover, and the Holy Days. Cardinal Dolan of New York talked about the Holy season on the Today Show last week. He said most … Continue reading →

Posted in best self, business, change, conflict, family, gratitude, hope, Leadership, life, love, Relationships, SAUCE, service, social media, thankful, traditions | Tagged bible, change, customer service, faith, family, Fralix, friends, God, hope, jesus, life, Patti Fralix, relationships, The Fralix Group | Leave a comment

Criticism To Ignore

Posted on February 10, 2025 by Patti Fralix

Posted in best self, business, conflict, Leadership, life, Relationships, SAUCE | Tagged business, change, criticism, customer service, feedback, Fralix, friends, Leadership, life, Patti Fralix, personal-development, relationships, self improvement, The Fralix Group | Comments Off

Living Our Values Out Loud

Posted on January 14, 2025 by Patti Fralix

I have taken a break from posting lately. I have posted a blog almost weekly for ten years. The last blog I posted was December 16. While I know that I do best when I stick to a schedule, for … Continue reading →

Posted in conflict, Leadership, Relationships | Tagged business, business blog, choices, communication, Leadership, life, Patti Fralix, positive, The Fralix Group, working relationships | Leave a comment

If I Owe You an Apology, I apologize!

Posted on July 31, 2024 by Patti Fralix

We should know if we owe someone an apology! An apology given after the words, “If I Owe You an Apology” is not an apology at all. Don’t qualify your apology, just apologize! And do not say, “That was not … Continue reading →

Posted in best self, conflict, life | Tagged apologizing, apology, change, customer service, Fralix, friends, I apologize, I'm sorry, If I owe you an apology, intent, intent is irrelevant, life, news, Patti Fralix, relationship, relationships, The Fralix Group, treating people well | 1 Comment