Tag Archives: Patti Fralix

Business Success

Posted on January 27, 2022 by Patti Fralix

In today’s world, standing out from the crowd is preferable to being an also-ran. With COVID-19 still among us, supply chain challenges and staffing shortages are adversely impacting many businesses’ ability to be successful. Anything that can positively differentiate a … Continue reading →

Posted in Leadership, service | Tagged business, cash flow, commodity, critical business, customer service, customers, differentiate your business, Fralix, pandemic, Patti Fralix, relationships, specialty niche, success, The Fralix Group, Weight Watchers, WW, Zig Ziglar | Leave a comment

Customer Service at its Finest

Posted on January 20, 2022 by Patti Fralix

Feeling appreciated is something most people appreciate! When was the last time you received a note of appreciation from a salesperson at a store with whom you do business? Or any positive connection from anyone at companies with whom you … Continue reading →

Posted in gratitude, Relationships, service | Tagged appreciation, customer, customer service, customer service at its finest, customer service team, customers, feeling appreciated, feeling valued, Fralix, Magic Spoon, Patti Fralix, Raleigh, Saks, service, Seth Godin, The Fralix Group | Leave a comment

Retail Is In Trouble

Posted on January 11, 2022 by Patti Fralix

Many people shop in January to take advantage of after-Christmas sales. I am one of those, having been to the outlet malls and other malls recently. I am amazed at the lack of customers shopping in physical stores. While I … Continue reading →

Posted in change, service | Tagged Fralix, garlic expressions vinaigrette, in-person shopping, keep retail strong in your communities, Patti Fralix, retail is in trouble, sales, shop small businesses, shopping online, shopping trends, should I buy more?, sterling silver ornaments, The Fralix Group | Leave a comment

A Restaurant That is An Institution

Posted on January 7, 2022 by Patti Fralix

Restaurants that become an institution are rare. There is one in Raleigh, Angus Barn. Until this week, I only knew of Angus Barn as such an institution. I now know of two, Angus Barn in Raleigh and Sea Captain’s House in … Continue reading →

Posted in Relationships, service, travel | Tagged A restaurant as an institution, Angus Barn, be present, consistently, Fralix, great service, Keep it fresh, make your rules clear, manage by walking around, Myrtle Beach, Patti Fralix, positive memorable experience, restaurant, Sea Captain's House, service, The Fralix Group, Treat staff like family | Leave a comment

Goodbye to 2021

Posted on December 31, 2021 by Patti Fralix

It is hard to believe that another year closes today, and a new one opens tomorrow. 2021 was a year of many challenges, from COVID-19 to Delta and now to Omicron. There have also been other challenges for many people, … Continue reading →

Posted in change, family | Tagged 2022, blessings, breaking bad habits, Christmas traditions, City Club Raleigh, Covid-19, delta variant, Fralix, Goodbye to 2021, grateful, habits or addiction, New Year's Eve, Omicron variant, Patti Fralix, Peppermint Cake, responsible as an adult, The Fralix Group | Leave a comment

Merry Christmas To All

Posted on December 22, 2021 by Patti Fralix

There are only a few days left before Christmas. Christmas is most of all a religious holiday, the celebration of the birthday of Jesus. In the midst of all of the frivolity, it is important to center ourselves and remember … Continue reading →

Posted in Christmas, family | Tagged blessings, celebration of the birthday of Jesus, Christmas tree, family, family traditions, Fralix, memories, Merry Christmas to All, NC, Patti Fralix, Raleigh, remember the true meaning of Christmas, sadness and happiness, thankful, The Fralix Group | Leave a comment

This is How It Ends

Posted on December 16, 2021 by Patti Fralix

After the family took what items we wanted, the rest was sold through an online auction. This week was pickup day for those who purchased items through the auction. It was also pickup day for me, since I asked for … Continue reading →

Posted in change, family, life, love | Tagged death, donated, Fralix, getting rid of things, gift of saying goodbye, love our stuff, memories, memories forever, missing a loved one, online auction, Patti Fralix, stuff is only stuff, The Fralix Group, This is how it ends, Uncle Barry | 4 Comments

A Season of Giving

Posted on December 9, 2021 by Patti Fralix

There are more Christmas lights this year than I remember in years past. There are more people buying Christmas decorations and Christmas gifts than I have seen in recent years. People are talking about these differences and are giving COVID … Continue reading →

Posted in gratitude, love | Tagged 5 love languages, Acts of Service, Christmas, Christmas gifts, Christmas lights, decorations, Fralix, Gary Chapman, giving, Love language, Nana, Patti Fralix, Physical Touch, Quality Time, receiving, Receiving Gifts, season of giving, tangible gifts, The Fralix Group, Words of Affirmation | Leave a comment

70 Years Young

Posted on December 4, 2021 by Patti Fralix

I have heard it said that the days pass so slowly, yet the years pass so quickly. That is so true for me this week. On November 29, 2021, I became 70 years young. That is amazing to me. While … Continue reading →

Posted in family, gratitude, love | Tagged 70 years young, birthday dinner, birthdays are special, Capital Grill of Raleigh, Edible Art birthday cake, Fralix, Happy 70th Birthday, Happy Birthday, Margaux's, November 29th!, Patti Fralix, Raleigh, Sullivan's Steakhouse, The Fralix Group, Turning 70 | 2 Comments

Thanksgiving 2021

Posted on November 28, 2021 by Patti Fralix

Thanksgiving 2021 is now in the history books. Once again, our extended family gathered in Raleigh for three days of feasting and family. This year was especially meaningful since we came together after a two-year hiatus due to COVID. Although … Continue reading →

Posted in family, gratitude, thankful | Tagged being together, blessed, cleaning, cooking, family matters, Fralix, Fralix Family, Fralix Family Strong, grateful, joy of being together, Patti Fralix, Sawmill Tap Room, thankful, thankful for family, Thanksgiving 2021, The Fralix Group | 4 Comments