Tag Archives: Patti Fralix

Hello Spring!

Posted on April 2, 2021 by Patti Fralix

Spring has arrived, although the cool weather these next few days implies otherwise. But the flowering trees are in full bloom in our area, the days are longer (thank you, DST!) and most days I even have a spring in … Continue reading →

Posted in best self, life, Relationships | Tagged beauty, Easter, Fralix, Good Friday, Patti Fralix, peace, self, Spring, The Fralix Group, trees | Leave a comment

Life Can Change So Quickly

Posted on March 25, 2021 by Patti Fralix

I tried to write about something other than the tragedies of the past few days, but I couldn’t. The stories of the Atlanta and Boulder killings grabbed me and wouldn’t let go. I don’t know what I can add to … Continue reading →

Posted in change, conflict, family | Tagged change, darkness cannot drive out darkness, embracing differenes, Fralix, GA, life, life can change so quickly, life is unpredictable, love, loving others, moments, Patti Fralix, public health crisis, sense of the senselessness, shooting in Boulder, The Fralix Group, tragedy | 1 Comment

“All of Our Representatives are Busy Assisting Other Callers.”

Posted on March 19, 2021 by Patti Fralix

“But your call is very important to us. We will be with you shortly.” Then your call goes into a deep hole. The voice message while you are waiting an inordinate amount of time tells you many things the company … Continue reading →

Posted in service | Tagged Amazon, business, business owners, Businesses, customer service, easy and quick, Fralix, implied messages, inferred messages, is the customer important?, live representatives, meeting customer expectations, messages, Patti Fralix, phone service, service, The Fralix Group, time valuable resource | Leave a comment

How Much Time Can We Spare?

Posted on March 11, 2021 by Patti Fralix

It is so easy to get caught up in our own stuff, while others around us are in need. If we can’t make time for others during this pandemic, there is no hope for us to do so. We have … Continue reading →

Posted in family, life, love, Relationships | Tagged connection, family, Fralix, love, mother, Patti Fralix, pay it forward, phone calls, send cards, spending time, The Fralix Group, time, Time is our most valuable resource, valuable | Leave a comment

Are We Really Too Busy?!

Posted on March 5, 2021 by Patti Fralix

It goes without saying that many of us have been struggling through the pandemic. We miss our favorite activities and our loved ones. Some miss going to restaurants and travelling. Some miss income, having lost jobs that may not return. … Continue reading →

Posted in conflict, Relationships | Tagged communication, COVID, email, email etiquette, emailing, Fralix, Keep Calm and Carry On, kindness, Patti Fralix, phone etiquette, Platinum Rule, speaking, text, texting, texting etiquette, The Fralix Group, tone of voice | Leave a comment

Clear and Complete Communication

Posted on February 25, 2021 by Patti Fralix

Communication has long been an interest of mine. I have spoken about it, written about it, and even fussed about it! I have often told audiences that most of us think we communicate well, when in fact, very often we … Continue reading →

Posted in conflict, Leadership, service | Tagged 5W1H Model, beach, clear communication, communication, complete communication, customer service, Fralix, how, ineffective communication, Oak Island Villas, Patti Fralix, Spectrum, The Fralix Group, what, when, who, why | Leave a comment

Heart Health

Posted on February 18, 2021 by Patti Fralix

February is Heart month, and not just because of Valentine’s Day. As important as it is, celebrating Valentine’s Day is not as important as celebrating that vital organ, our Heart. We dedicate all of the month of February to a … Continue reading →

Posted in best self, change, love | Tagged avoid smoking, beach, diet and exercise, Duffers at Oak Island Golf Club, exercise, February, Fralix, health, heart, Heart Disease, heart disease and diabetes, Heart Health, Heart Health Month, low sugar diet, Mike Fralix, Patti Fralix, resistance training, running, stress, stress relief, The Fralix Group, Valentine's Day, walking | Leave a comment

Finding Love in all the Right Places

Posted on February 12, 2021 by Patti Fralix

Valentine’s Day, the day of Love, is soon approaching. Many couples will be celebrating, although many will celebrate indoors due to COVID concerns. While you are preparing for how you will celebrate, think about what this day will mean for … Continue reading →

Posted in family, love, Relationships | Tagged family, Fralix, friends and family, kindness, love, loved ones, loving others, MoMo, Patti Fralix, showing love, single or married, The Fralix Group, Valentine's Day | 2 Comments

Letting Go

Posted on February 6, 2021 by Patti Fralix

This past year has found many of us at home more than ever. While there is always much that can be done at home, many, like me, avoid doing those things. I have never really enjoyed housework and have been … Continue reading →

Posted in change, family, life | Tagged A Year in the Life of a Recovering Spendaholic, change, Changing Me from the Inside Out, Fralix, having too much, letting go, life change, NC, Patti Fralix, purging, purging items, Raleigh, stuff, The Fralix Group, time, too many clothes, Too much | 2 Comments

Human Capital

Posted on January 29, 2021 by Patti Fralix

When you are deciding who to give your business to, how do you decide? What traits are most important to you? Is knowledge of the product or service important? Of course. But this is a given, for you would not … Continue reading →

Posted in Relationships, service | Tagged best traits for a business, communication skills, Fralix, getting along with others, hard skills, human capital, human skills, kindness matters, Patti Fralix, people skills, relationship building skills, relationships, soft skills, technology, The Fralix Group | Leave a comment