Tag Archives: Fralix

It Could Have Been Worse!

On Sunday morning when we were scheduled to fly from Amsterdam through Philadelphia to Raleigh, arriving home a little after 5pm the same day, Mike was awakened at 4am by a text from American Airlines with the news that our … Continue reading

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Don’t Waste My Time!

My bestie for the last fifty years, Judy, has had a saying for many years that I love: “Waste my money, waste my food, but don’t waste my time.” We all know that time is money, and none of us … Continue reading

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To Tell or Not to Tell?

I am and have always been, passionate about customer service. Even before I started speaking and consulting about the subject, I have been militant about it. Business is too difficult for us to accept poor service. I believe we owe … Continue reading

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What Really Matters

Many people in NC and SC have suffered through the effects of Hurricane Florence in the last week. While I am writing this, there are some who are still being evacuated even now due to rivers cresting. For some, it … Continue reading

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Waiting on Hurricane Florence

As I write this, many people up and down the U.S. East Coast are preparing for and waiting for the largest hurricane that has occurred in many years, Hurricane Florence. Florence is about twenty-four hours away from making landfall, and … Continue reading

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What Difference Does a Year Make?

Mike and I travel to St. Maarten on Saturday, to see how our precious island has recovered from Hurricane Irma. We will be there for the first anniversary of the hurricane, September 6. We lived through that hurricane and want … Continue reading

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The Most Important Change to Make

Jim Rohn, considered by many as America’s greatest business philosopher, said many things worth remembering. His quote, “Work hard at your job and you can make a living. Work hard on yourself and you can make a fortune,” is on my … Continue reading

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