Monthly Archives: July 2023

Give Your Customers What They Want

The customer tells us what they want and expect, but too often we aren’t listening. Or we may hear, and fail to do what is desired or expected. Then what could be a good experience becomes a disappointing one. I … Continue reading

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Random Thoughts and Patterns

Having a writing drought, I decided to just jot down some random thoughts. A pattern may emerge. I wonder if you see any patterns. I do. But I will leave you to discover your own and decide what mine means … Continue reading

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A Great Past Is Not Necessary For A Great Future

Every day we get the opportunity to turn our life around. To be someone we want to be. To be the best version of ourselves. Even if our past has not been what we wanted it to be, our future … Continue reading

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