Category Archives: service

My Happy Place

Growing up, I do not remember ever cooking with anyone. Not my mother, not my grandmothers, not anyone. What I do remember is the many good meals I had at the home of my youth group leaders, Jean and Marshall … Continue reading

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Interdependence During This Crisis

What a time we are having. There is no need to list the details since we are all well aware of them. Our world has changed overnight. Many people are suffering, and it is predicted to only get worse. First, … Continue reading

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Disservice at JFK Airport

Mike and I flew to JFK airport from Raleigh/Durham, arriving there about 1:30 pm on Saturday. We were going to Moscow, Russia via Warsaw, Poland. (Business for Mike, pure pleasure for me!) We were prepared for a long day at … Continue reading

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Showers of Blessings

Many of us in the Southeast have had showers for many days, showers of a different kind than blessings. Mike and I received showers of blessings last week when we visited with Dad and Rosie in Hendersonville, NC.

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Showing Appreciation to Your Customers

All of us are customers of some businesses, and many of us have customers of our own businesses. We can probably name some companies that do not seem to care about their customers, even taking advantage of them. But instead … Continue reading

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Paying Attention

One of my goals for 2019 is to focus more and better. By personality, focus is not one of my strong points.  It is something that I am committed to improving. Since my 2017 Hurricane Irma experience in St. Maarten … Continue reading

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Customer Centered Service

I have been a customer service advocate for many years. I have spoken on it, consulted on it, and written on it. My family and friends would say, I have been insufferable about it! It is in my DNA. So … Continue reading

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