Category Archives: service

All of the Comforts of Home

Posted on June 7, 2018 by Patti Fralix

My husband Mike and I travel a lot and experience many different kinds of hotels, condos, and houses. Much of this travel is for business, and some is travelling for pleasure, often with family. Although I certainly prefer to stay … Continue reading →

Posted in life, service, travel | Tagged amenities, chair in the room, comfort, comforts, customer service, experience, Fralix, full length mirror, Hilton Head, home, hospitality industry, hotels, memorable, outlets, positive, resort, The Fralix Group, travel | 2 Comments

Is Service Getting Worse Everywhere, or Just with Me?

Posted on May 31, 2018 by Patti Fralix

Our water service is with Aqua, and it has been poor for years, with many people in our area having brown water fairly regularly. And the rates keep going up. Now the quality of the service and the service, in … Continue reading →

Posted in life, service | Tagged apologies, Aqua water, AT&T, cable, customer service, First things first, Fralix, poor service, Spectrum, utilities, wasted time and money, watr | 2 Comments

Category Archives: service

All of the Comforts of Home

Is Service Getting Worse Everywhere, or Just with Me?

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