Category Archives: service

Management that Matters

Posted on August 10, 2018 by

She works in a bar and grill at Oak Island during the summer while she is out on college break. Mike and I had recently met her there. I learned that she previously worked at a local restaurant. Mike and … Continue reading →

Posted in Leadership, Relationships, service | Tagged , , , , , , | 2 Comments

It is About the People, Every Time

Posted on July 27, 2018 by

It isn’t about the facility. It isn’t about the food. It is about the people. You and I know this, but sometimes we forget. I had a good reminder of this recently.

Posted in gratitude, Relationships, service | Tagged , , , , , , , , , , , , , , , | 2 Comments

All of the Comforts of Home

Posted on June 7, 2018 by

My husband Mike and I travel a lot and experience many different kinds of hotels, condos, and houses.  Much of this travel is for business, and some is travelling for pleasure, often with family. Although I certainly prefer to stay … Continue reading →

Posted in life, service, travel | Tagged , , , , , , , , , , , , , , , , , | 2 Comments

Is Service Getting Worse Everywhere, or Just with Me?

Posted on May 31, 2018 by

Our water service is with Aqua, and it has been poor for years, with many people in our area having brown water fairly regularly.  And the rates keep going up. Now the quality of the service and the service, in … Continue reading →

Posted in life, service | Tagged , , , , , , , , , , , | 2 Comments