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- Follow It's In The Sauce! on WordPress.com
Tag Archives: business
The Freedom To Choose
No, this is not about Roe v. Wade. There is plenty of debate about that in other places. The only comment I will make about that is we should all be respectful of everyone’s freedom to have their own opinion … Continue reading
Remaining Relevant
Looking around, we see businesses that have failed in the past two years. We also see those that have survived, even some that have thrived. While it is easy to give COVID the blame and the credit for the differences, … Continue reading
Posted in best self, change, travel
Tagged American Airlines, business, change, change is constant, customer service, Fashion Scholarship Fund, Fralix, Happy Easter!, NC, new york city, Patti Fralix, Raleigh, remaining relevant, Remember Ukraine, Rue 57, The Fralix Group, Wayfarer restaurant
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Leading Oneself
Leadership is all about inspiring and developing others. Those considered leaders make a (hopefully positive) impact on the lives of other people. This is done when one has a life worthy of inspiring others. I don’t know of anyone who … Continue reading
Posted in Leadership, service
Tagged business, committed, dedicated, dependable, description of self, fair, Fralix, hard-working, humble, inspiring and developing others, Leadership, Leading Oneself, life, loving, Patti Fralix, personal leadership, qualities, relationships, serving, strong-willed, The Fralix Group, wonderful
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Business Success
In today’s world, standing out from the crowd is preferable to being an also-ran. With COVID-19 still among us, supply chain challenges and staffing shortages are adversely impacting many businesses’ ability to be successful. Anything that can positively differentiate a … Continue reading
Don’t Waste My Time!
My bestie for the last fifty years, Judy, has had a saying for many years that I love: “Waste my money, waste my food, but don’t waste my time.” We all know that time is money, and none of us … Continue reading
Posted in life, Relationships, service
Tagged bank, business, call, communication, customer service, Fralix, information, love, money, Patti Fralix, phone, systems problems, time, waste
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To Tell or Not to Tell?
I am and have always been, passionate about customer service. Even before I started speaking and consulting about the subject, I have been militant about it. Business is too difficult for us to accept poor service. I believe we owe … Continue reading
Posted in conflict, Leadership, service
Tagged business, company, customer, customer service, customers, experience, feedback, Fralix, issue, Management, negative, Patti Fralix, positive, principle, review, service, The Fralix Group, Trip Advisor
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Cartagena with Friends; A Delightful Experience!
It is day five of my five-day trip to Cartagena, Colombia with 21 women friends. I am on our Delta flight headed home, and this is the first time I have opened my computer in 5 days. I have not … Continue reading
Posted in life, Relationships, travel
Tagged business, Cartagena, Connoisseurs Travel, enjoyment, Fralix, friends, gathering, interest, Josh Hamlet, lessons learned, life, photos, relationships, relaxation, travel, trips, Tuscany, vacation, women
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Inspiring Positive Change™
A new year affords us the opportunity to start anew, whatever that means to each one of us. When you read that, New Year’s resolutions probably come to mind. Those familiar with my writings may recall that I prefer to … Continue reading
Posted in change, Leadership, life
Tagged business, challenge, change, commitments, communication, familiar, focus, habit, hard, Hoda Kotb, inspiring, life, Matt Lauer, New Year Resolutions, People magazine, personal behavioral change, positive, promises, relationships, resistance, Savannah Guthrie, truth, weight loss, why, work, your "why"
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