Tag Archives: The Fralix Group

Is Thanksgiving Disappearing? 

I know this is a losing battle. My favorite holiday, Thanksgiving, has almost disappeared, taken over by the commercialization of Christmas. While this has gradually occurred in years past, the degree to which Christmas has supplanted Thanksgiving this year is … Continue reading

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The Importance of a Commitment

I have written before about the importance of a commitment. A commitment is many things, but I like to think of it as a promise to oneself. When we make a promise to ourselves, we should be serious about it, … Continue reading

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There is No Magic To It!

Treat them well, pay them well, and they will come. There is no magic to it. This has always been the case, but it is even more true in current times. Help wanted signs are everywhere. Staffing is short everywhere. … Continue reading

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What Makes People Care?

What made the Delta agent in the Sky Club in Raleigh this morning care? What made him decide to go out of his way and change our flight from one with a stopover to a direct flight and put us … Continue reading

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When Life Doesn’t Go As Planned

Many people plan their lives, and sometimes those plans work. There are other times that regardless of our planning, our lives go awry. Sometimes things happen to us that are outside of our control, and sometimes our choices create difficulties … Continue reading

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New York Is Back!

After an almost two-year COVID break, Mike and I travelled to NYC this week. Business for him, pleasure for me. I did not know what to expect in the city, but it felt normal. While there were not as many … Continue reading

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Different Levels of Customer Service

Have you noticed how difficult is to get a parking space at many businesses? This was true before COVID, and since COVID, it has gotten much worse. Unless you are pregnant, a veteran, a mother with children, handicapped, or coming … Continue reading

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Key West and COVID

Mike and I made our annual trip to Key West recently. If you did not know that COVID is a real phenomenon, you would certainly not experience it in Key West. This recent trip highlighted the differences in how the … Continue reading

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Our Impact On Others

Are our words helpful or harmful? Once spoken, we cannot take them back. While it is too late to take back words we have already spoken, we need to understand their impact. Once understood, we can improve our communication and … Continue reading

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We Must Never Forget

It is a dreary day in Raleigh. No sun, and it looks like it will rain. I know that my mood is affected by this, and I am doing what I can to shake it. There are reasons other than … Continue reading

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