Tag Archives: Leadership

The Little Voice and the Feeling Inside

How often do we hear a little voice inside of us, or feel in our gut that we should not do something, and we do it anyway? If this resonates with you, you can think of more than one example … Continue reading

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Management that Matters

She works in a bar and grill at Oak Island during the summer while she is out on college break. Mike and I had recently met her there. I learned that she previously worked at a local restaurant. Mike and … Continue reading

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Connected to Beaumont

Texas is suffering immeasurable loss due to Hurricane Harvey and the tropical storms that followed. Houston has been hit very hard, which was predicted, although that does not make it any easier to deal with if you are one of … Continue reading

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Paying Attention to Discontinuities

  Change is disruptive.  Whether it is a positive change or a negative one, it is still disruptive.   Sometimes we do not see the change coming, and it catches us off guard.  At other times, we should see it coming, … Continue reading

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Purple Rain

Unless you have been under a turnip plant the past few days, you have heard of Purple Rain recently more times than you like to count.  You have seen all manner of things become purple, and the song Purple Rain … Continue reading

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Be A Customer Advocate

An experience with a sales associate in a store in Alabama last week impressed upon me the need for a customer advocate.  I was reminded of my health care background, and the role of a patient advocate.  When I experienced … Continue reading

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The Courage To Let Go

Courage is a very big thing.  It takes courage to face life’s big challenges, and we all know some people who are facing those.  Such as the big C, and that does not refer to Courage, but to Cancer.  I … Continue reading

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Thinking Outside The Triangle™

  Many business people today are well aware that innovation is the key to success in the present and future.  Not nearly as many people are clear about how to make innovation happen.  Too may of us are simply doing … Continue reading

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Reality and Renewal

Last week I had the privilege of facilitating a strategic planning advance (my word for retreat!) at Auburn University.   Some of my research for that and the insights provided has me still pondering.  The Department head wanted some of the … Continue reading

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The “How” to Create the Best Culture for Your Business

There is no magic to creating the right culture; it is simple, but not easy.  Think of different businesses that are known by the masses.  Apple, Starbucks and Chick fil a come to mind.  All of these are successful, and … Continue reading

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