-
Archives
- July 2020
- June 2020
- May 2020
- April 2020
- March 2020
- February 2020
- January 2020
- December 2019
- November 2019
- October 2019
- September 2019
- August 2019
- July 2019
- June 2019
- May 2019
- April 2019
- March 2019
- February 2019
- January 2019
- December 2018
- November 2018
- October 2018
- September 2018
- August 2018
- July 2018
- June 2018
- May 2018
- April 2018
- March 2018
- February 2018
- January 2018
- December 2017
- November 2017
- October 2017
- September 2017
- August 2017
- July 2017
- June 2017
- May 2017
- April 2017
- March 2017
- February 2017
- January 2017
- December 2016
- November 2016
- October 2016
- September 2016
- August 2016
- July 2016
- June 2016
- May 2016
- April 2016
- March 2016
- February 2016
- January 2016
- December 2015
- November 2015
- October 2015
- September 2015
- August 2015
- July 2015
- June 2015
- May 2015
- April 2015
- March 2015
- February 2015
- January 2015
Categories
- Follow It's In The Sauce! on WordPress.com
Tag Archives: Leadership
Management that Matters
She works in a bar and grill at Oak Island during the summer while she is out on college break. Mike and I had recently met her there. I learned that she previously worked at a local restaurant. Mike and … Continue reading
Posted in Leadership, Relationships, service
Tagged appreciation, Fralix, inspiring others, Leadership, Management, Patti Fralix, recognition
2 Comments
Connected to Beaumont
Texas is suffering immeasurable loss due to Hurricane Harvey and the tropical storms that followed. Houston has been hit very hard, which was predicted, although that does not make it any easier to deal with if you are one of … Continue reading
Posted in Leadership, life, Relationships
Tagged A Year in the Life of a Recovering Spendaholic, accountable, ambiguity, article, Beaumont, Beaumont Enterprise, behaviors, book, business, business relationships, change, communication, confidence, connections, control, customer service, effective communication, good customer service, Hurricane Harvey, Hurricane Katrina, Joel Osteen, Lakewood, Leadership, newspaper, preparation, relationships, responsibility, Texas, working relationships
Leave a comment
Paying Attention to Discontinuities
Change is disruptive. Whether it is a positive change or a negative one, it is still disruptive. Sometimes we do not see the change coming, and it catches us off guard. At other times, we should see it coming, … Continue reading
Purple Rain
Unless you have been under a turnip plant the past few days, you have heard of Purple Rain recently more times than you like to count. You have seen all manner of things become purple, and the song Purple Rain … Continue reading
Be A Customer Advocate
An experience with a sales associate in a store in Alabama last week impressed upon me the need for a customer advocate. I was reminded of my health care background, and the role of a patient advocate. When I experienced … Continue reading
Posted in Relationships
Tagged business blog, customer advocate, customer service, good customer service, Leadership
Leave a comment
The Courage To Let Go
Courage is a very big thing. It takes courage to face life’s big challenges, and we all know some people who are facing those. Such as the big C, and that does not refer to Courage, but to Cancer. I … Continue reading
Thinking Outside The Triangle™
Many business people today are well aware that innovation is the key to success in the present and future. Not nearly as many people are clear about how to make innovation happen. Too may of us are simply doing … Continue reading
Posted in Leadership
Tagged apple, business, change, innovation, Leadership, Nelson Mandela
Leave a comment
Reality and Renewal
Last week I had the privilege of facilitating a strategic planning advance (my word for retreat!) at Auburn University. Some of my research for that and the insights provided has me still pondering. The Department head wanted some of the … Continue reading
The “How” to Create the Best Culture for Your Business
There is no magic to creating the right culture; it is simple, but not easy. Think of different businesses that are known by the masses. Apple, Starbucks and Chick fil a come to mind. All of these are successful, and … Continue reading
