Tag Archives: communication

Hurricane Irma in St. Maarten

“Don’t worry about the car; just stay safe.”  This was from a representative of the car rental agency in St. Maarten from whom we had rented our car for our two week stay there.  Mike and I had gone by … Continue reading

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Connected to Beaumont

Texas is suffering immeasurable loss due to Hurricane Harvey and the tropical storms that followed. Houston has been hit very hard, which was predicted, although that does not make it any easier to deal with if you are one of … Continue reading

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Communicating Your Personal Brand in the Digital Age

It will be no surprise to anyone to read that we are all living in a digital world today. What might surprise some is the depth to which this has changed our ability to communicate effectively in general. This is … Continue reading

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Who You Are Speaks So Loudly I Can’t Hear What You Say!

Communication is one of our greatest challenges.  Not that we aren’t talking a lot, but is our spoken message consistent with our behavior? If there is dissonance in what we say and what we do, others judge us on our … Continue reading

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Customer Disservice

There have been many examples of lack of service that I have experienced lately, and likely, you as well. It makes me wonder how businesses expect to stay in business! Is the customer no longer important at all? Do companies … Continue reading

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Don’t (Just) Do What You Are Told; Think for the Customer!

My husband and I are in the process of renovating our beach condos.  We have two on the same landing; one we rent, and one we use for us personally, and also share with our family and friends.  These condos … Continue reading

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Language Matters!

It’s in the SAUCE has several meanings, as some of you know from reading my other posts. One meaning is the importance of effective communication.  One application of this is the importance of choosing a direct and/or indirect communication style, … Continue reading

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