Tag Archives: communication

Don’t Waste My Time!

Posted on October 3, 2018 by Patti Fralix

My bestie for the last fifty years, Judy, has had a saying for many years that I love: “Waste my money, waste my food, but don’t waste my time.” We all know that time is money, and none of us … Continue reading →

Posted in life, Relationships, service | Tagged bank, business, call, communication, customer service, Fralix, information, love, money, Patti Fralix, phone, systems problems, time, waste | 2 Comments

Managing Expectations

Posted on August 2, 2018 by Patti Fralix

We all have expectations, although perhaps we should not. Expectations that are not met can result in us being disappointed. A friend of mine states, “Expect Nothing, and you won’t be disappointed!” (Credit to Jennifer; last name omitted to protect … Continue reading →

Posted in conflict, life, Relationships | Tagged clear expectations, communication, differences, disappointed, expectations, feelings, Fralix, fralixgroup.com, life, managing expectations, should we have expectations?, strong belief | 1 Comment

Social Media Mistakes

Posted on February 21, 2018 by Patti Fralix

I have written before that when I am bothered, I write. I am writing now because I am bothered. I have written previously about social media in general and Facebook in particular. I am writing again about social media … Continue reading →

Posted in life, Relationships, social media | Tagged announcement, communication, connection, consideration, Facebook, family, friends, Instagram, LinkedIn, mistakes, personal contact, post, respect, social media, Twitter, weird, writing | 4 Comments

Inspiring Positive Change™

Posted on January 17, 2018 by Patti Fralix

A new year affords us the opportunity to start anew, whatever that means to each one of us. When you read that, New Year’s resolutions probably come to mind. Those familiar with my writings may recall that I prefer to … Continue reading →

Posted in change, Leadership, life | Tagged business, challenge, change, commitments, communication, familiar, focus, habit, hard, Hoda Kotb, inspiring, life, Matt Lauer, New Year Resolutions, People magazine, personal behavioral change, positive, promises, relationships, resistance, Savannah Guthrie, truth, weight loss, why, work, your "why" | 1 Comment

Delta is Ready When You Are!

Posted on January 11, 2018 by Patti Fralix

Many flying to or through the east coast in the past few days likely had a travel disruption. The storms throughout the east coast grounded planes, cancelled flights, and displaced luggage. The airports in New York were especially disrupted with … Continue reading →

Posted in gratitude, Leadership, life, Relationships | Tagged airport, business, cancelled flights, Caring, chaos, communication, competition, customer service, Delta, detail oriented, family, Flight, flying, Gregory's Coffee, JFK, LaGuardia, life, luggage, New York, Raleigh, relationships, Sky Club, Things that matter, travel, work | 2 Comments

What We Say Matters

Posted on December 15, 2017 by Patti Fralix

I just returned from a very quick (one day!) trip to Manhattan. I love being in the city, especially during the Christmas season. So, going for one day is better than not being able to be there at all, especially … Continue reading →

Posted in Christmas, gratitude, Relationships | Tagged bauble, children, Christmas, communication, customer service, family, food, life, maitre d, Manhattan, new york city, positive experience, Redeye Grill, relationships, restaurant, Rockefeller Center tree, service, smiles training, travel, work | 1 Comment

Full Retirement Age

Posted on December 2, 2017 by Patti Fralix

I passed an age milestone this week. On November 29th, I hit Full Retirement Age, which for me, is 66 years old. The years keep coming faster and faster. While aging has its challenges, it also has its benefits, … Continue reading →

Posted in conflict, family, gratitude, life, Relationships, thankful, tragedy | Tagged 2017, 66, car accident, change, children, communication, depression, family, friends, full retirement age, home, Hurricane, life, ptsd, relationships, retirement, social security, St. Maarten, thankful | 2 Comments

Tag Archives: communication

Don’t Waste My Time!

Managing Expectations

Inspiring Positive Change™

Delta is Ready When You Are!

What We Say Matters

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