Tag Archives: business blog

Be A Customer Advocate

Posted on March 18, 2016 by Patti Fralix

An experience with a sales associate in a store in Alabama last week impressed upon me the need for a customer advocate.  I was reminded of my health care background, and the role of a patient advocate.  When I experienced … Continue reading →

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We are Experiencing Higher than Normal Call Volume at this Time!

Posted on March 3, 2016 by Patti Fralix

You know that when you call a business and you hear those words, you might as well get a cup of coffee and sit down with a magazine with your phone on speaker phone, for you will be waiting quite … Continue reading →

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Please Come Back!

Posted on February 25, 2016 by Patti Fralix

  It was a busy morning, made even more so by having to FedEx a Visa application for my husband while on the way out of town.   While he was in Walgreens having a passport photo taken to accompany the … Continue reading →

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Competition-Healthy, or Not?

Posted on February 9, 2016 by Patti Fralix

Our 9 year old granddaughter Elsie is a gymnast.  She had a gymnastics meet this past weekend, and did quite well.  This was her first meet at Level 4, and we were all (her mother and I, to be exact!) … Continue reading →

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The Courage To Let Go

Posted on November 4, 2015 by Patti Fralix

Courage is a very big thing.  It takes courage to face life’s big challenges, and we all know some people who are facing those.  Such as the big C, and that does not refer to Courage, but to Cancer.  I … Continue reading →

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