Tag Archives: communication styles

Don’t (Just) Do What You Are Told; Think for the Customer!

Posted on June 16, 2015 by Patti Fralix

My husband and I are in the process of renovating our beach condos.  We have two on the same landing; one we rent, and one we use for us personally, and also share with our family and friends.  These condos … Continue reading →

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Language Matters!

Posted on June 3, 2015 by Patti Fralix

It’s in the SAUCE has several meanings, as some of you know from reading my other posts. One meaning is the importance of effective communication.  One application of this is the importance of choosing a direct and/or indirect communication style, … Continue reading →

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Just Be Nice!

Posted on March 24, 2015 by Patti Fralix

What have you done recently to make someone feel better about themselves? Maya Angelou said it best; “People will forget what you said, people will forget what you did, but people will never forget how you made them feel.” My … Continue reading →

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What In The World Were/Are They Thinking?!

Posted on March 17, 2015 by Patti Fralix

For the past few blog posts, we have been discussing Managing Differences through Communication.   In one of those posts we discussed the Golden Rule and the Platinum Rule.  Last week we discussed Listening.  This week we will discuss some of … Continue reading →

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I Know You Think You Hear Me, But Are You Really Listening!

Posted on March 10, 2015 by Patti Fralix

Last week’s blog post asked readers to “weigh in” on the Golden Rule and the Platinum Rule, and the Platinum Rule was the clear winner.  Readers made comments on the importance of this subject of communication, and expressed its importance … Continue reading →

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