Tag Archives: effective communication

Tragedy in Las Vegas

  The blog post I planned for today must wait until next week.  Safe at home away from Hurricane Irma in St. Maarten, that continuing story must take a back seat to the tragedy still unfolding in Las Vegas.  I … Continue reading

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Evacuated from St. Maarten

        Our Royal Islander resort, a few hours before Hurricane Irma arrived.     Part Two of Our Hurricane Irma Experience Mike and I finally arrived home from St. Maarten on Friday, September 15th, nine days after … Continue reading

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Connected to Beaumont

Texas is suffering immeasurable loss due to Hurricane Harvey and the tropical storms that followed. Houston has been hit very hard, which was predicted, although that does not make it any easier to deal with if you are one of … Continue reading

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Paying Attention to Discontinuities

  Change is disruptive.  Whether it is a positive change or a negative one, it is still disruptive.   Sometimes we do not see the change coming, and it catches us off guard.  At other times, we should see it coming, … Continue reading

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Don’t (Just) Do What You Are Told; Think for the Customer!

My husband and I are in the process of renovating our beach condos.  We have two on the same landing; one we rent, and one we use for us personally, and also share with our family and friends.  These condos … Continue reading

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Language Matters!

It’s in the SAUCE has several meanings, as some of you know from reading my other posts. One meaning is the importance of effective communication.  One application of this is the importance of choosing a direct and/or indirect communication style, … Continue reading

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Responding, Not Reacting

Being defensive is one of the most ineffective behaviors we can exhibit. Unfortunately this behavior is all too common. It is much more effective to respond, not react, even when what we are hearing or feeling could trigger defensiveness in … Continue reading

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