Tag Archives: work

Inspiring Positive Change™

Posted on January 17, 2018 by Patti Fralix

A new year affords us the opportunity to start anew, whatever that means to each one of us. When you read that, New Year’s resolutions probably come to mind. Those familiar with my writings may recall that I prefer to … Continue reading →

Posted in change, Leadership, life | Tagged business, challenge, change, commitments, communication, familiar, focus, habit, hard, Hoda Kotb, inspiring, life, Matt Lauer, New Year Resolutions, People magazine, personal behavioral change, positive, promises, relationships, resistance, Savannah Guthrie, truth, weight loss, why, work, your "why" | 1 Comment

Delta is Ready When You Are!

Posted on January 11, 2018 by Patti Fralix

Many flying to or through the east coast in the past few days likely had a travel disruption. The storms throughout the east coast grounded planes, cancelled flights, and displaced luggage. The airports in New York were especially disrupted with … Continue reading →

Posted in gratitude, Leadership, life, Relationships | Tagged airport, business, cancelled flights, Caring, chaos, communication, competition, customer service, Delta, detail oriented, family, Flight, flying, Gregory's Coffee, JFK, LaGuardia, life, luggage, New York, Raleigh, relationships, Sky Club, Things that matter, travel, work | 2 Comments

What We Say Matters

Posted on December 15, 2017 by Patti Fralix

I just returned from a very quick (one day!) trip to Manhattan. I love being in the city, especially during the Christmas season. So, going for one day is better than not being able to be there at all, especially … Continue reading →

Posted in Christmas, gratitude, Relationships | Tagged bauble, children, Christmas, communication, customer service, family, food, life, maitre d, Manhattan, new york city, positive experience, Redeye Grill, relationships, restaurant, Rockefeller Center tree, service, smiles training, travel, work | 1 Comment

Paying Attention to Discontinuities

Posted on August 24, 2017 by Patti Fralix

Change is disruptive. Whether it is a positive change or a negative one, it is still disruptive. Sometimes we do not see the change coming, and it catches us off guard. At other times, we should see it coming, … Continue reading →

Posted in Leadership, life, Relationships | Tagged ambiguity, business, change, confidence, conflict, customer service, effective communication, good customer service, intuition, Leadership, life changes, proactive, relationships, team work, thinking, work | Leave a comment

Which Do You Prefer, Platinum or Gold?

Posted on March 3, 2015 by Patti Fralix

Part of the magic of my “It’s in the SAUCE®” personality assessment tool is that it provides data on how to communicate effectively with others, especially with those who have a different dominant communication style. I began a discussion of … Continue reading →

Posted in Leadership, Relationships, SAUCE | Tagged Leadership, relationships, SAUCE, team work, work, working relationships | 3 Comments

What Part Of ME Do You Not Understand?

Posted on February 24, 2015 by Patti Fralix

The philosophy of It’s in the SAUCE® is that we are more effective through our interconnectedness with others. This is true both personally and professionally. It is when our strengths combine with the strengths of others that the best results … Continue reading →

Posted in Leadership, Relationships, SAUCE | Tagged business, Leadership, relationships, SAUCE, team work, work, working relationships | 1 Comment