Tag Archives: Sky Club

What Makes People Care?

Posted on October 27, 2021 by Patti Fralix

What made the Delta agent in the Sky Club in Raleigh this morning care? What made him decide to go out of his way and change our flight from one with a stopover to a direct flight and put us … Continue reading →

Posted in best self, life, Relationships | Tagged care?, customer service, Delta Airlines, Fralix, giving time, Good Samaritan, Patti Fralix, personality, Sky Club, The Fralix Group, time, What Makes People Care? | Leave a comment

Delta is Ready When You Are!

Posted on January 11, 2018 by Patti Fralix

Many flying to or through the east coast in the past few days likely had a travel disruption. The storms throughout the east coast grounded planes, cancelled flights, and displaced luggage. The airports in New York were especially disrupted with … Continue reading →

Posted in gratitude, Leadership, life, Relationships | Tagged airport, business, cancelled flights, Caring, chaos, communication, competition, customer service, Delta, detail oriented, family, Flight, flying, Gregory's Coffee, JFK, LaGuardia, life, luggage, New York, Raleigh, relationships, Sky Club, Things that matter, travel, work | 2 Comments

Tag Archives: Sky Club

What Makes People Care?

Delta is Ready When You Are!

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