Tag Archives: friends

Serving Customers

I have long been interested in customer service. It is one of the three areas of focus of my business, The Fralix Group, and has been for all thirty-three years that I have been in business. The other two areas … Continue reading

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Who Are Your People?

As I think about my people, I divide them into three categories: Family, Friends, and Others. I have long since learned that it is hard to maintain relationships at all, much less relationships in which there is no logical connection … Continue reading

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Criticism To Ignore

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The Gift of Forgiveness

Don’t let them go to their grave, or you to yours, without forgiveness. If reconciliation is possible, strive for reconciliation. But if reconciliation is not possible, and/or if it is too late for that, forgive. Forgiveness is always possible, even … Continue reading

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Compassion Matters

There are times for all of us (i think) when we fail to show compassion to others. At those times we are more concerned about being right than putting ourselves in the others’ shoes. Oh, we may be donating to … Continue reading

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If I Owe You an Apology, I apologize!

We should know if we owe someone an apology! An apology given after the words, “If I Owe You an Apology” is not an apology at all. Don’t qualify your apology, just apologize!  And do not say, “That was not … Continue reading

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Summer is Slipping Away

It isn’t just the summer that is slipping away. Months and years are passing so quickly. Perhaps it is time to focus on what you want your next few years to include, while there is still time. Maybe it is … Continue reading

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What Will It Take?

These are difficult times. The division in our country is getting worse. We had an assassination attempt on past president, Donald Trump, last weekend. While the assassination attempt was not successful, Donald Trump was injured, and three other people were … Continue reading

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We Really Don’t Need Much

Our family was together in Hilton Head last week for our annual family vacation, or at least, some of us were. This was an unusual year in that different schedule conflicts kept some away. I know that is bound to … Continue reading

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Be the Change

One of my heroes is Gandhi.  One of my favorite quotes from Gandhi is “You must be the change you wish to see in the world.” This quote speaks volumes to me.  The tagline for my business of more than … Continue reading

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