Tag Archives: Patti Fralix

The Gift(s) of the Season

Posted on December 21, 2018 by Patti Fralix

With only a few days left until Christmas, many people are scurrying around finishing up last minute shopping. Then there are those whose shopping has not involved scurrying around at all. Many of those have had Amazon and other deliveries … Continue reading →

Posted in Christmas, life | Tagged 2019, Amazon, Christ, Christmas, Christmas season, Christmas Trees, experiences, focus, Fralix, gift cards, gift giving, gifts, grandchildren, holiday, online, Patti Fralix, possessions, presence, presents, season, shopping, The Fralix Group, things, wrapping | 1 Comment

The Gift(s) of Friends

Posted on December 12, 2018 by Patti Fralix

This is the most wonderful time of the year! And when I say “this,” I am referring to Thanksgiving to New Years, with Christmas a very important part of the season. Our family hosted 64 family members for Thanksgiving, with … Continue reading →

Posted in gratitude, life, Relationships | Tagged Christmas, decorate, family, Fralix, friend, friends, friendship, gift, gift of friends, gifts, heart, holidays, lifetime, love, meaningful gifts, memories, Ornaments, Patti Fralix, People, present, Raleigh, reason, relationship, relationships, season, snow, The Fralix Group | 2 Comments

Let the Words of My Mouth Be Acceptable

Posted on December 8, 2018 by Patti Fralix

This week in our country we have witnessed an almost miracle; the return to civility. The death of George H.W. Bush, America’s 41st President, made most people stop the negativity and reflect on the life and legacy of this man … Continue reading →

Posted in hope, life, Relationships | Tagged 41st President, Changing Me from the Inside Out, country, faith, family, Fralix, gates, Gates of Speech, George H.W. Bush, God Bless America, Hurricane Irma, is it kind, Is it necessary, is it the right time, Is it true, legacy, life, Patti Fralix, politics, president, relationships, St. Maarten, The Fralix Group | Leave a comment

Home Alone

Posted on November 28, 2018 by Patti Fralix

My last blog post was about our wonderful Thanksgiving with 64 family and friends. They all left Friday and Saturday. Sunday was a quiet day. Mike and I went to church, and our pastor’s sermon was on Mary and Martha. … Continue reading →

Posted in family, gratitude, Relationships, thankful | Tagged "the work", alone, dishes, family, Fralix, guilt, heart, home, laundry, loneliness, loved ones, Martha, Mary, message, Mike Fralix, mom, mother, Patti Fralix, sadness, thankful, Thanksgiving, The Fralix Group, turkey | 3 Comments

Blessed and Thankful

Posted on November 25, 2018 by Patti Fralix

The last of our 64 family and friends who graced our tables and our lives at Thanksgiving this year just departed. I made the comment to some this morning that everyone leaves between yesterday and today and Mike and I … Continue reading →

Posted in family, gratitude, thankful | Tagged 34th year, angie henle, blessed, celebration of family, children, cousins, dad, family, family affair, fathers, Florida, Fralix, Fralix Family, friends, grandchildren, grateful, hearts, labor of love, love, loved ones, Maryland, memories, Mike Fralix, mothers, North Carolina, Patti Fralix, prayer, Raleigh, spogga hashway, tables, thankful, Thanksgiving, time, together | 2 Comments

A Reason, A Season, or A Lifetime

Posted on November 14, 2018 by Patti Fralix

You may have heard of “A Reason, A Season, or A Lifetime” before seeing it here, but this phrase was new to me when I heard it last night. Someone I had just met mentioned this phrase, and although I … Continue reading →

Posted in change, life, Relationships | Tagged a lifetime, a reason, a season, celebrate, change, disappointment, experience, family, Fralix, friends, friendship, friendships, growth, happiness, last, lesson, lifetime, memories, Patti Fralix, reason, relationship, relationships, season, seasons, The Fralix Group | 6 Comments

Out of the Mouths of Babes

Posted on November 9, 2018 by Patti Fralix

Our oldest granddaughters, Mary Grace who is 13, and Elsie who is 11, were having a conversation recently about one of their leaders. I decided to listen in, and I am so glad that I did, for there was a … Continue reading →

Posted in change, family, Leadership | Tagged 65, action, action oriented, change, doers, don't just be a think tank, Elsie, in our heads, knowledge, leaders, Mary Grace, Mike Fralix, mouths of babes, Patti Fralix, theory, thinkers | 2 Comments

It Could Have Been Worse!

Posted on October 17, 2018 by Patti Fralix

On Sunday morning when we were scheduled to fly from Amsterdam through Philadelphia to Raleigh, arriving home a little after 5pm the same day, Mike was awakened at 4am by a text from American Airlines with the news that our … Continue reading →

Posted in conflict, service, travel | Tagged Amazon, American Airlines, Amsterdam, Amsterdam Airport, British Airways, customer service, economy, equal, Executive Platinum flyers, experience, Fralix, good finder thoughts, Hilton Airport Hotel, Hurricane Irma, It could be worse, lessons, London, luggage, no control, options, Patti Fralix, Philadelphia, Raleigh, Raveena, self-sufficiency, The Fralix Group, traveling | 4 Comments

Don’t Waste My Time!

Posted on October 3, 2018 by Patti Fralix

My bestie for the last fifty years, Judy, has had a saying for many years that I love: “Waste my money, waste my food, but don’t waste my time.” We all know that time is money, and none of us … Continue reading →

Posted in life, Relationships, service | Tagged bank, business, call, communication, customer service, Fralix, information, love, money, Patti Fralix, phone, systems problems, time, waste | 2 Comments

To Tell or Not to Tell?

Posted on September 26, 2018 by Patti Fralix

I am and have always been, passionate about customer service. Even before I started speaking and consulting about the subject, I have been militant about it. Business is too difficult for us to accept poor service. I believe we owe … Continue reading →

Posted in conflict, Leadership, service | Tagged business, company, customer, customer service, customers, experience, feedback, Fralix, issue, Management, negative, Patti Fralix, positive, principle, review, service, The Fralix Group, Trip Advisor | 2 Comments