Tag Archives: customer service

Be Consistent, Determined, and Work For It!

Posted on October 2, 2025 by Patti Fralix

Mel Robbins is a phenomenal success. Her book, Let Them, and her podcasts are immensely popular. I have read her book, and found it to be one of the best self help/business books that I have read. I am definitely … Continue reading →

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A Few Ideas to Ponder

Posted on September 27, 2025 by Patti Fralix

I decided to minimize my words on this post, and highlight the words of others. I hope that you enjoy these thoughts.

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Part Two of My Car Experiences

Posted on September 11, 2025 by Patti Fralix

This story continues where last week’s blog ended. Mike and I were in a completely dead loaner Honda on the side of the road near Williamsburg, Va. Our car expert, Josh, was determining how to solve this problem from his … Continue reading →

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An Amazing Week

Posted on September 7, 2025 by Patti Fralix

In my last published blog, I discussed how we still have time to accomplish our goals in 2025. But that is only true if we set goals! I mentioned that if we set and accomplish just one goal a week, … Continue reading →

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Givers, Takers, and In-Betweens

Posted on August 26, 2025 by Patti Fralix

Do you consider yourself a giver, one who is thoughtful? Or do you even think about this at all? Perhaps you know that you are not as thoughtful as you could be. It is hard to admit, even to ourselves, … Continue reading →

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Facing Our Fears

Posted on July 31, 2025 by Patti Fralix

Fear is a powerful emotion. We all have fears, and how we deal with them can determine whether we conquer them, or they conquer us. Sometimes the fear is of the unknown. Sometimes we fear failure. Sometimes we fear success. … Continue reading →

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Keeping Faith and Hope Alive

Posted on April 22, 2025 by Patti Fralix

We just finished a week of renewal and hope. People all over the world celebrated Easter, Passover, and the Holy Days. Cardinal Dolan of New York talked about the Holy season on the Today Show last week. He said most … Continue reading →

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An Unstoppable Force

Posted on April 6, 2025 by Patti Fralix

At the beginning of the Duke and Houston Final Four Basketball game Saturday night freshman Cooper Flagg of Duke was mentioned as “an unstoppable force.” I was struck by this reference, and thought about how powerful is the designation of … Continue reading →

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Just keep Going!

Posted on March 18, 2025 by Patti Fralix

I love basketball! It is my all time favorite sport. So this is my favorite time of the year for sports, with the ACC championship just ended and the NCAA tournament about to begin. I am somewhat glued to the … Continue reading →

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Remaining Relevant

Posted on March 14, 2025 by Patti Fralix

Looking around, we see businesses that have failed in the past few years. We also see those that have survived, and even some that have thrived. While it is easy to give Covid or the economy the blame, that is … Continue reading →

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