Monthly Archives: May 2024

Building Confidence

Posted on May 30, 2024 by Patti Fralix

Do you know what are your non-negotiable needs? These are needs that must be met for you to feel and act most confident and effective. I am sure that you know the difference in needs and wants. I am also … Continue reading →

Posted in best self, change | Tagged be our best, Building Confidence, business, change, commitment, confidence, financial stability, Fralix, friends, life, needs vs wants, non-negotiable needs, Patti Fralix, relationships, Self-confidence, Self-esteem, The Fralix Group, your purpose | Leave a comment

People Skills

Posted on May 23, 2024 by Patti Fralix

I left a coaching session today, thinking about the client. I have been working with this client for several months, and I always look forward to our sessions. While I try to not work with clients who I do not … Continue reading →

Posted in gratitude, Relationships, service | Tagged business, change, coaching clients, customer service, engaging, Fralix, fun, giving, good friend network, life, open, optimistic, Patti Fralix, people skills, positive, relationships, spread love not negativity, The Fralix Group, trust, vulnerable | Leave a comment

Service Successes and Failures

Posted on May 17, 2024 by Patti Fralix

I have been speaking and consulting on Customer Service for many years. I still continue to be amazed at the lack of service from so many businesses. I also have an occasional experience of exceptional customer service. Let me tell … Continue reading →

Posted in business, Relationships, service | Tagged change, customer service, Joe's Jewelry, karma, loyalty, NC, Patti Fralix, people don't fail...systems do, Raleigh, Reggie Jackson Honda, relationships, service, Southport, The Fralix Group | Leave a comment

Confidence, Competence, and Commitment

Posted on May 10, 2024 by Patti Fralix

These are challenging times. Prices on most everything have increased, there is job and career insecurity for many people, and the world’s problems continue to cause us great concern. What can we do to manage these times? When things are … Continue reading →

Posted in best self, Leadership | Tagged business, change, committed, competent, confident, COVID, customer service, demands of a changing world, Fralix, friends, job, life, loyalty, outside of our control, Patti Fralix, relationships, The Fralix Group | Leave a comment

A Celebration of Commitment

Posted on May 2, 2024 by Patti Fralix

Mike and I celebrated our fortieth anniversary on Sunday, April 28th. It is hard to believe that we have been married for forty years. I know that many of you are like me and wonder where the years have gone. … Continue reading →

Posted in life, love, Relationships, thankful | Tagged 40 years!, 40th wedding anniversary, Board of Trade, celebrations, commitment, family, Fralix, friends, Hilton Resort, life, marriage, Mike Fralix, Myrtle Beach, Patti Fralix, relationships, Rioz Brazilian Steakhouse, The Fralix Group, traditions | Leave a comment