Author Archives: Patti Fralix

About Patti Fralix

Patti Fralix inspires positive change in work, life, and family through Speaking, Consulting, and Coaching in three specialty areas: Leadership, Managing Differences, and Customer Service. Her leadership firm, The Fralix Group, Inc., has been helping clients achieve practical and tangible results for twenty-two years.

Relaxing in Key West

Posted on September 27, 2022 by Patti Fralix

Mike and I have been traveling to Key West about once a year for many years. We usually go in mid to late September, when there aren’t as many people, although that is hurricane season. Only once has our trip … Continue reading →

Dignity, Grace, and Faithful Service

Posted on September 23, 2022 by Patti Fralix

The world has mourned the passing of Queen Elizabeth II since her death on September 8th. Her funeral, on Monday, September 19th, which was planned by the Monarch herself, was watched by many people worldwide. Never has a world leader … Continue reading →

Posted in family, Leadership, life | Tagged change, dignity, faithful service, family, Fralix, grace, life, MInd the Gap, passing of Queen Elizabeth II, Patti Fralix, Queen Elizabeth II, steadfast, The Fralix Group, the Queen, world mourns | 2 Comments

Time Stands Still, Until It Doesn’t

Posted on September 15, 2022 by Patti Fralix

Thinking about the recent death of Queen Elizabeth ll at 96 years of age (more about that next week) has me counting the years. At soon to be 71 years old, I wonder how long I will live. Probably not … Continue reading →

Posted in change, family, gratitude | Tagged City Club Raleigh, death, family, Fralix, Jeff Vojta, Patti Fralix, Queen Elizabeth II, reduce stress, stay healthy, The Fralix Group, time stands still, until it doesn't | Leave a comment

Just Take The Next Right Step

Posted on September 9, 2022 by Patti Fralix

Long ago I recommended that we should not try to figure it all out, (whatever “all” is varies) or we will be immobilized since we can’t figure it all out, and probably if we try, we will not get anything … Continue reading →

Posted in change, life | Tagged change the world, enjoy the journey, focus on the next right step, Fralix, Just take the next right step, Patti Fralix, The Fralix Group, trust the process, what we think we become | Leave a comment

Fall Forward

Posted on September 1, 2022 by Patti Fralix

Fall has not technically arrived yet, although in some ways it feels like it since Starbucks has released its every year eagerly awaited Pumpkin drinks. With this weekend being the last holiday of the summer season and most students already … Continue reading →

Posted in change, gratitude, life | Tagged change, cleaning out, excess, fall, Fall busyness, Fall Forward, family, Fralix, holidays, Labor Day, life, make a list, Patti Fralix, starbucks, The Fralix Group, time and space to relax, what will success feel like to you? | 1 Comment

Kindness Matters

Posted on August 25, 2022 by Patti Fralix

The importance of kindness has been a common theme lately, probably since Covid. While kindness has always been important, I think it has become more so recently. There are signs of the focus on kindness everywhere. Examples are signs on … Continue reading →

Posted in gratitude, Relationships, service | Tagged be kind, compassion, concern, considerate, courtesy, customer service, family, Fralix, friendly, friends, generous, gentleness, gifts, goodness, gracious, helpfulness, intangible, kindness, kindness matters, life, love others, loving, matters, neighborly, nice, patience, Patti Fralix, relationships, tangible, The Fralix Group, thoughtfulness, understanding, unselfishness | Leave a comment

What To Do When Disappointment Sets In

Posted on August 18, 2022 by Patti Fralix

Sometimes life gives us more disappointment than we are almost able to bear. Of course, there is plenty of joy also, and I do not ever forget that. That fact does not help, however, when I am having a pity … Continue reading →

Posted in conflict, family, life, Relationships | Tagged change, disappointment, empathy, empathy not sympathy, family, Fralix, friends, how to help, life, optimistic, Patti Fralix, pity party, relationships, The Fralix Group, what you need | Leave a comment

Stay In Your Own Lane

Posted on August 13, 2022 by Patti Fralix

Given the stressors many people are experiencing these days, the potential for conflict between people is ever-present. Even with good intentions, it is easy to get into conflict with others. We need to be careful to not involve ourselves in … Continue reading →

Posted in change, conflict, Relationships | Tagged asking for opinions then listen, avoiding conflict, be careful, causing conflict, change, comfort the disturbed, conflict, defensiveness, disagreements, disturb the comforted, Don Miguel Ruiz, Fralix, Not my circus not my monkeys, Patti Fralix, relationships, Stay In Your Own Lane, stay out of it, stress, stressors, The Four Agreements, The Fralix Group | 2 Comments

The Leaders of A Pack

Posted on August 4, 2022 by Patti Fralix

“You do a lot more good as the leader of a pack than you do as a lone wolf.” These words were spoken by Dr. Jason Bull on one of the last shows of this series, Bull. I have been … Continue reading →

Posted in conflict, gratitude, Leadership | Tagged boss, Bull, change, customer service, Fralix, greed, lone wolf, Management, manager, Patti Fralix, relationships, shortstaffed, staff are imporant, teamwork, The Fralix Group, The Leaders of A Pack, treat staff well | Leave a comment

Southern Hospitality

Posted on July 29, 2022 by Patti Fralix

Nothing represents southern hospitality more than food and fellowship. I have had a lot of both lately. As I thought about this week’s blog, it occurred to me that we all may need a reminder of the importance of reaching … Continue reading →

Posted in family, gratitude, service | Tagged Bless Your Heart, family, food, food and fellowship, Fralix, friends, gratitude, hospitality, Hugs, life, Patti Fralix, reach out to neighbors and friends, relationships, Ritz Cracker Chicken Casserole, Southern Hospitality, taking care of our neighbors, The Fralix Group | 4 Comments