Author Archives: Patti Fralix

About Patti Fralix

Patti Fralix inspires positive change in work, life, and family through Speaking, Consulting, and Coaching in three specialty areas: Leadership, Managing Differences, and Customer Service. Her leadership firm, The Fralix Group, Inc., has been helping clients achieve practical and tangible results for twenty-two years.

Changes Outside of Our Control

Posted on March 10, 2023 by Patti Fralix

I have experienced a lot of change recently, the most impactful being the sale of our home and moving into a much smaller home in a neighborhood somewhat removed from our local haunts. While I resisted that change for quite … Continue reading →

Posted in change, life, traditions | Tagged A Year in the Life of a Recovering Spendaholic, cash is king, change, change is good, change is tough, changes, Changes outside of our control, control, family, home, How to Survive Change You Didn't Ask for by M. J. Ryan, lessons, Sawmill Tap Room, Tuesday Morning | Leave a comment

It’s All About the Culture

Posted on March 1, 2023 by Patti Fralix

Last week I wrote about problems in retail, specifically staff not being customer oriented. This is the other side of the story. Mike and I were in High Point, NC last weekend staying over in route back from a visit … Continue reading →

Posted in service, travel | Tagged culture, customer service, Fralix, friendly, high point nc, It's all about the culture, J Butler's Bar and Grill, Maya Angelou, Patti Fralix, Principle-Centered Leadership, service, Stephen Covey, The Fralix Group | 2 Comments

Retail Challenges

Posted on February 22, 2023 by Patti Fralix

I have long enjoyed shopping, but not lately. And the use of the word “shopping” is intentional. By shopping, I do not necessarily mean buying. Shopping has been an outlet for me. I used to enjoy shopping for hours and … Continue reading →

Posted in change, Relationships, service | Tagged A Year in the Life of a Recovering Spendaholic, customer service, expect delays, expectations, Fralix, Joshua Becker, lack of friendly service, lack of service, lack of the basics, more patience, online shopping, Patti, Patti Fralix, poor attitudes, retail challenges, shopping, short-staffed, The Fralix Group, The More of Less, time | Leave a comment

What Does Love Have To Do With It?!

Posted on February 14, 2023 by Patti Fralix

Happy Valentine’s Day! This day in the year that some think was created by Hallmark and florists to sell cards, flowers, and candy is here again. My, doesn’t time fly? I hope you have a wonderful Valentine’s Day with your … Continue reading →

Posted in best self, change, Relationships | Tagged Be your best self, candy, change, chocolate, February, flowers, Fralix, Happy Valentine's Day!, healthy emotionally, Heart month, Hugs, life, love, love yourself, Patti Fralix, relationships, Self-confidence, Self-esteem, The Fralix Group, What does love have to do with it? | Leave a comment

Still Cleaning Out

Posted on February 9, 2023 by Patti Fralix

It has been five weeks since we moved, and I am still cleaning out. I remain amazed at all of the stuff we have accumulated over the years. While moving from a 4800 square foot house to one that is … Continue reading →

Posted in change, family, life | Tagged decisions, dilemma, Fralix, furniture, moving, Patti Fralix, still cleaning out, The Fralix Group | Leave a comment

A New Month in a New Year

Posted on February 1, 2023 by Patti Fralix

January 2023 is now history, and a new month in a new year is here. February 2023 is heart month, includes Valentine’s Day, and also includes our granddaughter Elsie’s 16th birthday. Time is flying by. It is hard for me … Continue reading →

Posted in best self, change, life | Tagged A new month a new year, behavior change, changes, consistent, exercise more, February, Fralix, Heart month, January 2023, lose weight, New Year's Resolutions, Patti, Patti Fralix, promises, spend less money, systems, systems help, The Fralix Group, time marches on | Leave a comment

A New Beginning

Posted on January 27, 2023 by Patti Fralix

Since January 6, we have moved from an (almost) 5,000 square foot house to an (almost) 2,000 square foot house. We do not know where we want to be longer term, so we rented a house fifteen minutes from where … Continue reading →

Posted in change, life | Tagged A new beginning, change, embracing a new stage of life, Fralix, letting go, life, moving, Patti Fralix, relationships, The Fralix Group, too much stuff, what else needs to go | 2 Comments

Saying Goodbye to Home

Posted on January 11, 2023 by Patti Fralix

With five minutes to spare, we left the keys and garage door openers on the counter, locked the doors, and left our home at 305 Dalton Drive for the last time. In five minutes, the new owners would come in … Continue reading →

Posted in change, family, life | Tagged 305 Dalton Drive, Aga, antiques, beauty of a home, change, Change is hard, cleaning and packing, Fralix, house a home, Leave to Receive, memories, moving, new beginnings, Patti, Patti Fralix, Raleigh NC, saying goodbye to home, The Fralix Group, transition | 4 Comments

A Gift From Her Heart

Posted on December 28, 2022 by Patti Fralix

I am grateful for all of my gifts. Regardless of the specific gift, how much money was spent on it, or any other variables, gifts are a blessing to me. Gifts are my love language. I received some very thoughtful … Continue reading →

Posted in change, family, gratitude | Tagged A gift from the heart, blessings, family, gift from God, gifts, gifts are my love language, grandchildren, grateful, memories, memories remain in our hearts, thoughtful gifts, touched my heart, traditions, value of memories | Leave a comment

Going Down Memory Lane

Posted on December 20, 2022 by Patti Fralix

Mike and I are still in the throes of cleaning out our home where we have lived for more than thirty-four years. In early January a new family will move in and we will move on to our next adventure. … Continue reading →

Posted in family, life, thankful | Tagged change, cleaning out the attic, delayed decisions, family, Fralix, friends, Going down memory lane, life, memories, Merry Christmas!, old pictures, Patti, Patti Fralix, photos, relationships, The Fralix Group | 1 Comment