Author Archives: Patti Fralix

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About Patti Fralix

Patti Fralix inspires positive change in work, life, and family through Speaking, Consulting, and Coaching in three specialty areas: Leadership, Managing Differences, and Customer Service. Her leadership firm, The Fralix Group, Inc., has been helping clients achieve practical and tangible results for twenty-two years.

Another Year Is Almost Over

Posted on October 18, 2024 by Patti Fralix

With the end of October around the corner, another year is almost a wrap. With each passing year I marvel at the passing of time. This was reinforced to me this week by spending time with our oldest granddaughter, Mary … Continue reading →

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Compassion Matters

Posted on October 12, 2024 by Patti Fralix

There are times for all of us (i think) when we fail to show compassion to others. At those times we are more concerned about being right than putting ourselves in the others’ shoes. Oh, we may be donating to … Continue reading →

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Life’s Changes, Challenges, and Blessings

Posted on October 5, 2024 by Patti Fralix

I posted my first blog almost ten years ago. In all of that time, I have only missed posting weekly a few times, and I have never missed posting two weeks consecutively. That will change if I don’t post this … Continue reading →

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A Few Days in NYC

Posted on September 20, 2024 by Patti Fralix

Mike had a business meeting in NYC this week, and since I love the city, I tagged along. The weather was perfect. My favorite thing to do in the city is walk, window shop, and yes, shop! This trip was … Continue reading →

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Wasting My Time and Money

Posted on September 15, 2024 by Patti Fralix

I have had several situations occur recently that have wasted my time and money. All of these have occurred with me as a customer. Customer service has long been a passion of mine, so as a customer concerned about my … Continue reading →

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Enjoying Change

Posted on September 6, 2024 by Patti Fralix

It is human nature to resist change, especially change that we do not feel in charge of or do not intentionally create. It is easier to stay in a rut than branch out and embrace change. I know some of … Continue reading →

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Posted on August 29, 2024 by Patti Fralix

Labor Day and the End of Summer A recent trip to Pete Dye Resort at Myrtle Beach The end of August heralds the end of summer for all practical purposes. Most school age children are back in school. Labor Day … Continue reading →

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The Space Between Knowing and Doing

Posted on August 24, 2024 by Patti Fralix

I heard this phrase, The Space Between Knowing and Doing, in the past few days, and I am not sure where I heard it.  But it resonated with me so much that I want to pen some thoughts about it. … Continue reading →

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Paying It Forward

Posted on August 17, 2024 by Patti Fralix

Last week I had the privilege of helping a cousin pack up and move from his antebellum home in Virginia, a home he has loved, and grieved leaving. I can identify. My cousin Mason is my beloved and deceased Uncle … Continue reading →

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If I Owe You an Apology, I apologize!

Posted on July 31, 2024 by Patti Fralix

We should know if we owe someone an apology! An apology given after the words, “If I Owe You an Apology” is not an apology at all. Don’t qualify your apology, just apologize!  And do not say, “That was not … Continue reading →

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