Author Archives: Patti Fralix

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About Patti Fralix

Patti Fralix inspires positive change in work, life, and family through Speaking, Consulting, and Coaching in three specialty areas: Leadership, Managing Differences, and Customer Service. Her leadership firm, The Fralix Group, Inc., has been helping clients achieve practical and tangible results for twenty-two years.

A Good Life is Purposeful and Passionate

Posted on March 7, 2025 by Patti Fralix

The question is often asked, “Which is more important, Purpose or Passion?” I think that question puts the wrong focus on this issue. Purpose and Passion are both important, and the best answer to the Purpose and Passion importance question … Continue reading →

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Serving Customers

Posted on February 28, 2025 by Patti Fralix

I have long been interested in customer service. It is one of the three areas of focus of my business, The Fralix Group, and has been for all thirty-three years that I have been in business. The other two areas … Continue reading →

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Who Are Your People?

Posted on February 18, 2025 by Patti Fralix

As I think about my people, I divide them into three categories: Family, Friends, and Others. I have long since learned that it is hard to maintain relationships at all, much less relationships in which there is no logical connection … Continue reading →

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Criticism To Ignore

Posted on February 10, 2025 by Patti Fralix
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Living Our Values Out Loud

Posted on January 14, 2025 by Patti Fralix

I have taken a break from posting lately. I have posted a blog almost weekly for ten years. The last blog I posted was December 16. While I know that I do best when I stick to a schedule, for … Continue reading →

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The Gift of Forgiveness

Posted on December 16, 2024 by Patti Fralix

Don’t let them go to their grave, or you to yours, without forgiveness. If reconciliation is possible, strive for reconciliation. But if reconciliation is not possible, and/or if it is too late for that, forgive. Forgiveness is always possible, even … Continue reading →

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Time Changes Many Things

Posted on December 9, 2024 by Patti Fralix

I continue to be amazed at how things change as time goes by. This time of the year as I turn another year older, thankfully, I am especially mindful of this. Even when we bemoan the fact of aging, we … Continue reading →

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Paying Attention To The Tension

Posted on November 23, 2024 by Patti Fralix

I love to listen to podcasts, and especially when I am walking. I recently listened to a podcast by Andy Stanley, and it touched me so much that I have listened to it twice. The podcast is titled “better decisions, … Continue reading →

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Communication Matters

Posted on November 14, 2024 by Patti Fralix

I am sure it is partly my age, but I struggle with the lack of clear and timely communication, especially written communication. The area where I find this most troublesome is with texts. I decided it is time to address … Continue reading →

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A Very Important Day

Posted on November 5, 2024 by Patti Fralix

Today is an important day. It is Election Day in the United States, of course, and that alone makes it an important day. It is also my husband Mike’s birthday, as well as my cousin Mason’s birthday. Happy Birthday to … Continue reading →

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