A Pleasure Beyond Measure

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One of two people I have wished I could have met is Walt Disney.  Having just been at Disney World again (one or two times a year in the past 30 years!) I do believe I have met Walt Disney.  Not in the literal sense, of course, but through his magical wonderland. I have always loved Disney, even as an adult.  While all of our trips through the years have been with children (and now grandchildren) I have enjoyed Disney almost as much as the children.  This time, I found myself pondering why.  It really isn’t about the amusements, for I don’t usually ride them.  So, what is the attraction for me?  I believe it is that Disney World is a great example of what I consider the Triangle of Effectiveness.

The Triangle of Effectiveness is a model that I use in my speaking, consulting, and coaching business, and it is a modification of the system published by Karl Albrecht and Ron Zemke.  The three parts to the Triangle are Strategy, People, and Systems.  The philosophy of the Triangle of Effectiveness is that if there is a weakness in any part of the Triangle, the business (or the individual) will not be effective. 

Strategy refers to Vision, Mission, and Values.  I am amazed at the vision of Walt Disney, and his ability to imagine and create such a masterpiece. Although I remember the mission of Walt Disney to be “to create clean wholesome family entertainment,” a google search did not uncover this.   The current mission statement makes no mention of “clean or wholesome,” although it does include entertainment.  I seem to recall that the mission statement was changed some years ago, and that may be when the words “clean and wholesome” were removed.  Although the words “clean and wholesome” are not included in the current mission statement wording, my experience is that Disney still provides (for the most part) wholesome family entertainment.  As for Disney’s current Values;  Innovation, Quality, Community, Storytelling, Optimism, and Decency, they can be found in many areas and in many ways throughout the Parks.  While Walt might not agree with some of the changes the Walt Disney companies have seen, his mark on the corporate culture is still strong. 

The People part of the Triangle is alive and well at Disney.  Almost without exception, I have found the people who work for Disney to be friendly, engaging, and kind.  The cast members refer to young girls as “Princesses,” and they seem to behave more like princesses while on Disney property! The hiring, training, and development systems of Disney are obviously working, for the cast members represent the Disney culture well.  One example of the corporate culture working is that I have never seen a Disney cast member on their mobile device instead of serving park guests.  And there are many examples of staff in other companies ignoring the customer in front of them while they are on their mobile device.

The Systems part of the Disney Triangle includes the technology, transportation system, and the products.  If Disney is anything, it is a system.  A few years ago Disney developed the FastPass system, which allows one to register for rides ahead of time instead of waiting as long in line.  (With “as long” being the operative words!) Also, with the development of the MagicBands, one can travel through the parks cash free and (for Disney hotels guests) room key free.   The transportation system allows one to take various modes of transport between the parks, including the monorail, boats, and buses.   As for products, there are many, and they are always evolving.  To see many of the products, simply go to the World of Disney store in Disney Springs.  Our 11 year old granddaughter was almost immobilized by the choices, stating, “Nana, there are too many choices!” And she was right!  Sometimes having too many choices causes us to not be able to choose!  But I suppose most of us would still prefer having more choice than not enough.   

Disney is an experience, and a wonderful one.  The cost of experiencing Disney continues to climb, yet people still choose to pay the price.  And as wonderful as the Disney experience is, it is still only entertainment.  It isn’t health care, it isn’t housing, it isn’t food.  The Disney experience is a choice, and a wonderful one at that, but still a choice, not a necessity.  And many people still choose that choice, and pay, whatever the cost.  Because the experience delivers what it promises.

The Disney experience is a pleasure beyond measure.

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Expect Nothing, Except from Yourself

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“Expect Nothing; You Will Not Be Disappointed” is a phrase a friend of mine, Jennifer Snow, coined.  When I first heard it I thought it was very negative.  Recently, I have come to believe that these are some of the wisest words I have ever heard. This phrase expresses how we should not set ourselves up for disappointment, with expectations that may not be met by others.  I have thought of this phrase several times recently, as I have felt the need to change some of my expectations.

A few days ago I was driving alone.  I was about an hour into my almost seven-hour trip when the low tire pressure light came on.  I drove for awhile, not really concerned since my husband had seen the same light recently, and was sure that it was not really a problem.  I called my husband to ask him what to do, and he did not answer his phone.  At that point I knew that I was alone in this.  I became concerned, and decided to stop and put air in the tires.  Then I almost panicked when I remembered that I had little cash.  But I remembered that I did have some coins, and the tire pressure machine only took quarters.  So I put 6 quarters in the machine, and tried to remember how to work the tire gauge.  Initially I took air OUT of the first tire instead of putting air in.  When I realized what I was doing, I corrected the mistake, but the air machine stopped, and I had only filled one tire partially!  I then put more quarters in the machine, and began to fill the other three tires. It wasn’t long before the air machine stopped again.  The tires did not seem to be fully inflated.  Now, what was I to do?  I was totally out of my element.  It was then that I started to cry.  I felt totally helpless.  A man drove up to put gas in his car, and I asked him to help me.  Between tears, I explained that I wasn’t sure how to read the tire gauge, or if I was putting air in correctly instead of taking it out.  I put my last quarters in the machine, and was glad that my knight in shining amour was checking the tire pressure and filling the tires.  In only a few minutes he had put sufficient air in all of the tires and I was back on the road. Between tears, I looked for the lessons in this, and found several.

I had expected someone else, probably subconsciously my husband, to take care of my car, tires and all.  Yet, I am the one who drives this car most of the time.  My husband travels extensively, so he isn’t easily able to take care of my car.  I thought of my friends who are single, who have to take care of these things by themselves.  I have apparently (subconsciously) expected others to take care of things I should be able to take care of myself.   How smart is that?  In this day of equality, should women not know how to do the basics regarding car maintenance?  Of course we should.  One of my lessons from this low tire pressure problem was to make sure that I can avoid, diagnose, and fix simple car problems.  And to never start on a road trip without sufficient cash, including coins.  Also, to ask for help when I need it. 

The “Expect Nothing, You Will Not Be Disappointed” is truest related to the expectations we have of others.  It is foolish to expect others to meet our expectations, yet we continue to do so, and in so doing, we are often disappointed.  There are many reasons why others disappoint us.  One of the main reasons is that others aren’t as much like us as we allow ourselves to believe.  We have different values, experiences, and motivations.  Then there is the issue of insecurities, including jealousies and feelings of competition.  These insecurities can preclude others from celebrating with us when we are honored with awards, and when we have other major events in our lives.

The best way to deal with the disappointment, hurt feelings, and anger we feel when people fail to meet our expectations is to let go of our expectations of others, and take them as they are.   We need to accept that we are only able to control our own behavior, not the behavior of others. We will continue to be disappointed by others if we judge them by our own standards.  We need to let go.  This includes letting go of not just our expectations of others, but the ability to be hurt by how others treat us. This includes determining whether to continue to have a relationship with those others who take more than they give, and this includes family.  We sometimes give others too much emotional control of our relationship with them, and need to change that.    

Another lesson.  We should be most concerned about our self imposed barriers, and not those created by others.  When we fall, we need to get back up. This lesson was reinforced recently by 100 year- old Ella Mae Colbert who shattered the current record in the 100- meter dash for those over 100 years old.   When she fell, Ella Mae got back up.  Her expectation of herself was that she win that race, and she did.

Our expectations of our self is what we can control, and should.

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Let the Little Children Come unto Me

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Many parents and grandparents are experiencing the same things as our family; end of school activities, recitals, and graduations.   In our case, the graduations are from preschool and elementary school.   While we sit through countless children singing songs, getting awards, and dressed in their finery for their dance recitals, most of us would willingly admit that all we really care about in the lineups (in our case this year) are our grandchildren. To see our grandchildren for their no more than their two minutes of fame on stage we must endure many more children doing the same thing!  These times with our granddaughters (11, 9, and almost 4) take me back to not too many years ago with our two daughters. Those daughters are now 40 and 38. Where did the years go?

I used the word “endure” above, relating to sitting through long ceremonies to get a quick glimpse of our precious angels.  And some years it truly has felt like that. But not this year.  I saw some different things this year, and had some different insights.  And the insights came in the form of children three to five, and their teachers, at the Happy Apple Preschool Academy graduations.  Our youngest granddaughter, Virginia, graduated from the Happy Apple 3 year- old classes (she was a red apple and a purple apple!)  I was in awe as I watched the two ceremonies and heard the sweet words of affirmation and love spoken by each teacher to each child.  I couldn’t help but think how different these experiences are from the experiences of older children. For it is in middle school (and also in elementary school to a degree) that the cliques and the bullying begin, and the teachers have to spend too much time dealing with those issues and have less time to show the love and caring that is so common in preschool.  It is also in those years that being different isn’t celebrated as it is at Happy Apple.  At Happy Apple each child’s uniqueness was recognized with a medal, accompanied by accolades of how the differences in the children was manifested in numerous ways.  Unfortunately, it isn’t long before the differences among children aren’t a source of pride to be acknowledged, but a problem to be corrected by conformity.  But not at happy Apple!  At Happy Apple each child’s uniqueness is celebrated with words describing their uniqueness, and a medal that represents it.

Words used by the teachers to describe the children included kind, fun, helper, confident, fearless, leader, energetic, sweet, a good friend, a good team mate, spirited, loving, and the best buddy.  Some of the awards reflected in the medals the children received were Little Miss Sunshine, Blossoming Butterfly, The Most Loving, the best Helper, the Best Teammate, and the Shining Light. I was struck by how many of the words are the very behaviors necessary for good collaboration and effectiveness in the workplace.  I couldn’t help but think of the phrase, “plays well with others” as these children were described.

I was struck by the fact that none of the teachers used any negative words to describe the children.  And we know they must have witnessed some negative behavior, for after all, these children are human.  But the teachers focused on the positive, and accentuated the strengths of the children.  You could see the pride in the children as their attributes were mentioned, and as they received their awards.  I was mindful of how many times we parents and grandparents do the opposite, in ways that come close to expecting the children to be adults, and to act like such.

Then as adults in the workplace, how often do we hear the affirmations and the praise?  Are managers accentuating the positive, or focusing on the problems?  I believe that we know the answer to this rhetorical question.  And we also know how demotivating focusing on problems is.  How I yearn for some happy Apple Teachers in our workplaces around the country!

Back to the children.  I doubt that these children will work in places that are negative and punitive; they will take their toys elsewhere.  Not just these Happy Apple Children, but this generation.  And I see that as positive. They are being raised to expect better.  Not to be pampered and indulged, but energized, valued, and appreciated.

And the circle of life continues.  Ella Mae Richardson was born today, born into a family that has been like family to me for the past forty-two years.  Her grandmother, my dear friend Pam, was in the labor room with me when my daughter Tara, mother of these precious granddaughters of mine, was born.  Welcome Ella Mae.  We can’t wait to see what words describe your personality!

I want to be more like Happy Apple Teachers.  I want to be more positive and affirming, and celebrate the uniqueness of my loved ones, loved ones of all ages.

Thank you to all teachers, for your gift of service and love to our children of all ages.  Your dedication is so much appreciated.

And in case you are wondering, one of Virginia’s Happy Apple Academy awards was the Fearless award!

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Before It Is Too Late

 

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I think of my mother often, and wish she was still alive for me to tell her some things. Each year as Mother’s Day approaches, I am sad, wishing I had more time with my mother.  She died in 1998.  When she was alive, I wasn’t mature enough to look past her weaknesses to appreciate her strengths. Now that is no longer the case, but it is too late. Perhaps this will encourage those who still have the time to say the things they want to say or need to say to their mothers to not wait.  And maybe my mother will somehow know of this love letter I am writing to her.

I would first of all thank my mother for giving me life, when it had to be very hard for her to do so.  She was only 17 when I was born, and she was not married when she became pregnant with me.  I am convinced that she married a man she had dated only to make my birth legitimate.  They did not stay married very long.  My mother never told me he was not my biological father, but his mother told me when I was no more than 13, sweet Christian woman that she was!  And he, my legal father but not my biological father, told me himself after my mother died, stating she had asked him to not tell me, and he honored her wishes as long as she was alive.  (He also told me who my mother said was my biological father.) When he told me, he said he thought it was my right to know, and I agreed with him.  I had suspected, and had asked my mother several times, but she denied it, deciding to go to her grave with that secret.  I can only surmise her reasons.  Many women in my mother’s situation would have had an abortion, although doing so wasn’t as easy in 1951. My mother chose life for me.  Please don’t read this as any condemnation to anyone who made or makes a different decision.  But I am glad that my mother made the decision to give me life. Hopefully my thoughts about this are understandable.  My mother chose life for me.  Regardless of her other choices, in that decision she put me first.

If I had the chance, I would tell my mother that I love her.  I did say those words once or twice not long before she died, but not often enough, and I did not show it in action enough.  My mother never told me that she loved me when I was a child.  Nor did she show me in most ways.  She physically and emotionally abused me.  I was able to resolve all of that in therapy in my early 30’s, and came to the belief that if my mother could have done better, she would have.  That is true for all of us on some level.  She had a very hard life growing up, and her way of coping with her demons was tragic for me in many ways.  I did not have a normal or happy childhood.  While I am not excusing the abuse, I forgave my mother for that many years ago. Had I not, I may not have been able to move past it.

I am grateful that I had love from other relatives and friends, and saw love in action in many ways.  I believe we have to feel loved to give love, and I wonder if my mother ever felt truly loved unconditionally.  She made bad choices with men, and suffered a lot because of that.  I remember many years as an adult trying to select her an appropriate Mother’s Day or birthday card, and couldn’t because I was focused on telling the truth, and most of the cards were not true of my mother.  How I wish now I had bought her the cards with the most gushing words so she would feel my love!  Why could I not be the one to show her unconditional love?  She made some choices for me to make sure that I received love and caring from others, even if she wasn’t able to give those to me.  As an adult with more love, stability, and education than my mother had, why could I not get past myself and show her those?

And finally, I would apologize to my mother for not being there when she needed me the most.  The last time she was hospitalized before she died she called me and told me she was on her way to the hospital, and asked me to come.  It was a three-and-a-half-hour drive for me.  When she called I was working on a business proposal and decided to finish it before I left.  I was not concerned about doing so because I was relieved that she would be in the hospital and cared for. I did not know that she was a sick as she was, or I would have gone immediately.  Regardless, she had asked me to come right away, and I believe she knew it was serious.  I made work more of a priority than her, and lived to regret that decision.  By the time I arrived at the hospital later that day she was almost in a coma, and we had no quality time left.  She had reached out to me, and I had failed her.  She died a few days later. I am left with the regret that I did not show mother love when she needed it the most.

It is too late for me to tell and show my mother these things.  But if you are reading this, it is not too late for you.  And, it doesn’t have to be your mother.

If there is anyone who needs to hear and see that you are grateful for who they are in your life, tell and show them now.  It can be too late if you wait.  Show your gratitude now.

Who in your life needs to hear the words, “I love you,” and who needs to see your love in action?  Do it now.

Are there any apologies you need to make to someone? Do it now, before it is too late.  And when you apologize, make it sincere.  Do not explain or defend why you did what you did; just apologize.

Happy Mother’s Day to all mothers and all who have “mothered” others.  Mothering is the highest of callings.  Those of us who are fortunate enough to be mothers, and those who mother others without having gone through the labor, need to know they are appreciated for the many ways they enrich the lives of others.

Mothers, enjoy your day. You Rock!

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Purple Rain

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Unless you have been under a turnip plant the past few days, you have heard of Purple Rain recently more times than you like to count.  You have seen all manner of things become purple, and the song Purple Rain is bound to be ringing in your ears.  And it does not matter if you knew of Prince and Purple Rain before the past few days.  He, Prince, and it, Purple Rain, is imbedded in your mind now.   As I write this post, the song Purple Rain is ringing in my ears.  And I did not even know of the song before Prince died, and I could not have even told you much about Prince, or if he was even alive.  Given how famous and talented he was, I am embarrassed to admit that, but it is true.  Given the outpouring of admiration, love, and esteem, it seems that I may be one of the few that did not have an attachment to Prince.  His passing, and the worldwide connection to him has me thinking, how does one garner such amazing hero worship?  A few thoughts come to mind, and the implications for the rest of us are pretty clear.

First there is the issue of talent.  Prince was obviously very talented.  He played to his strengths, and there were many.  But it wasn’t just his talent, it was his commitment to perfect his craft.  That took dedication, practice, and commitment.  The examples of his talent will live on long after he is gone.  How about us?  Are we playing to our strengths, and are we dedicated and committed to do all that it takes to perfect our craft? 

Then there is the issue of the people who surrounded him.  Prince had an entourage of people who worshiped him and helped him, and in so doing, were a big part of his success.  While it seems that he was really more of a loner, he apparently understood that one needs others to be really successful, and he did as much of that as was necessary.  How about us?  Do we have that army of people who believe in us and who are committed to us and our success?  If we need work in this area, what do we need to do to develop that connection?

Then there is the issue of uniqueness.  Prince was definitely unique.  How he dressed was extremely unique, including the wearing of heels that resulted in much pain.  All that he did is another example of his uniqueness.  Prince wasn’t just a great entertainer.  He also wrote songs that others recorded and made famous.  Since his death many have been surprised that some of the songs they love that other singers made famous were written by Prince.   Which brings to mind the question, what is our uniqueness?  What do we do that sets us apart?  Is there any surprise talent that may be discovered when we are gone?  Do we have any unique talent that others automatically think of when they think of us? 

We do not know the whole story of Prince’s death, but we can assume that there will be some revelations that are discovered once the autopsy results are known, and the will or trust details, or lack of them, are made public. As much as people revel in Prince’s success, there will be at least as many ready to pounce on the negatives that may be made public.  Such is the nature of people.  But until that time, and hopefully after that, I hope we can learn from Prince what we can do to be more successful.

What is our talent?  What is so natural to us that we do it without even thinking?  When others think of us, what images come to mind, and what words are used to describe us?  Therein probably lies our talent.

Are we connected to people who can help us be successful, and us them?  How are we with the issue of reciprocity?  Are we more committed to connecting with others for mutual benefit than we are to networking for our own gain?  There is a profound difference in connecting and networking.

And finally, what is our uniqueness?  Sometimes it isn’t what we do, but how we do it that makes us unique.  I am reminded of my college history professor, Norman Graebner, who was my first role model of professional speaking.  Dr. Graebner made history come alive for 600+ students in his history class at the University of Virginia.  He stood before the class and spoke (never reading from notes) the entire class period, reciting the stories of history, making history come alive. And there was absolutely no death by PowerPoint!

RIP Dr. Graebner, who died in 2010 at the age of 94.  And RIP Prince, who died at a much younger age.  As Abraham Lincoln said, “In the end, It’s not the years in your life that count. It’s the life in your years.”

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It’s in The SAUCE!

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Those who have followed my musings may remember my It’s in the SAUCE! Personality tool. I developed this 20 question tool almost twenty years ago with the original goal being to quickly and accurately determine dominance, and the ability of someone to lead more than control.  At the time I was working with operational and sales managers of a national company, which involved creating individual development plans.  It occurred to me that many of those individuals had been hired because of their ability to drive operations and sales, which were skills that had been more important in the past than they would be in the future.  It was obvious that people who would be successful working with knowledge workers, who were the major players in the new workforce, would need different skills.  Many of these managers were “drivers,” and would not transition easily or quickly to “influencers.”  The driver behaviors were obvious in them, and changing these to behaviors more necessary working with a collaborative workforce would not be easy.  Part of my challenge as the consultant was to determine whether it was worth the company’s time and money (and as we all know; time is money) to develop those individuals.  I remember very clearly the Divisional Director saying to me, “Patti, you think everyone can change!” My reply was, “Yes, I do believe most people can change.  But not all in the time necessary for the organization’s money to be well spent.” I still believe that today.  That is the main reason that Personality Profiling Tools are so important in hiring and development.

Particular questions in the It’s in the SAUCE! tool readily identified dominance.  When I began using the tool widely with other individuals and groups, the insights it provides on other behaviors were widely accepted.  That is still true today, almost twenty years later.  In thus same time period, many businesses are using personality profiling for individual and team development.

There are many personality tools on the market, although there are some that are more common than others.   Some are very complex, providing a comprehensive analysis.  Others, while not as complex (and also not as expensive) provide a quick analysis of specific behaviors, and can be quite useful as a development tool, as well as in hiring.  It’s in the SAUCE, with it’s twenty questions of yes/no answers is simple, quick to take, and provides important data.  Another application of the SAUCE tool is its usefulness as a career development tool.

It is also quite possible for individuals to take the It’s in the SAUCE! for their own purposes, not just for an organization’s benefit.  In so doing, people are able to understand their talents, and   make good decisions regarding careers, and even relationships.  After all, should we not be at least as interested in ourselves as our employer is interested in us?  With better knowledge, it is possible that some people would choose different employers, even different romantic interests!

A few questions from It’s in the SAUCE! to pique your interest.  One question is: “I need action more than predictability.”  Another is: “The opinion of others is important to me.” Another question is: “I like giving direction to others.”  These three questions are some of the questions that evaluate dominance. If your answers to those three questions are yes, no, and yes, in that order, those answers provide important insight about you. Now, don’t jump to a bottom line too quickly!  You need more information to understand what those answers mean.  And there is so much more.

More information about SAUCE will be provided in subsequent posts.  In the meantime, if you want to accelerate your learning on this topic, the topic of YOU, let me know.

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Communicating Your Personal Brand in the Digital Age

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It will be no surprise to anyone to read that we are all living in a digital world today. What might surprise some is the depth to which this has changed our ability to communicate effectively in general. This is hindering how we do many things, including how we communicate our personal brand. Yes, we all have a personal brand, whether we embrace it or not, or whether or not we market it. I recommend that we not just embrace our personal brand, but that we communicate it effectively. But first, let’s do a brief review of some basics of communication.

In my speaking and consulting work, I often find it important to assure that all have a common definition of the purpose of communication. Too often I have found that there isn’t a common definition of such a common topic, communication. Perhaps since communication is one of the things we have all done all of our lives, we take it for granted, and in so doing, we often fail to communicate effectively. Me too. Effective communication is easier to describe than to do. (That last sentence is likely not worded best, but hopefully it is clear!)

The purpose of communication is to reach mutual understanding. Plain and simple. Well, maybe plain, but not simple. Reaching mutual understanding is different than talking or listening, which are the most frequent answers to the “What is the purpose of communication?” question. It matters little if we talk or listen well if the message we are trying to deliver is received differently by the other person than the message we intended to deliver. This is true whether we are communicating in person or in writing. We should realize that just because we have spoken, regardless of the median, we cannot assume that our message was received as we intended. Effective communication is much more difficult to achieve in writing than face to face, or even voice to voice. Body language and voice tone are two of the main variables missing in written communication.

Written communication is more common today than human connection. When we are texting, which is meant to be for short messages, communicating effectively is even more difficult. When our message is short, we often fail to include words that can soften a hard message. Also, when we are delivering a “hard” message, it should be delivered face to face, if possible.

The issue of communicating more with our digital device than the person in front of us should also be mentioned. When someone is with us, it is simply rude to pay more attention to the digital device than to the human in front of us. I regret that this needs to be mentioned. What happened to our manners? And yes, I sometimes fail in this area, so I need the reminder also.

Back to the personal brand issue. I will use my personal brand as an example. The tag line of my Leadership Development Speaking, Consulting, and Coaching business is, “Inspiring Positive Change in Work, Life, and Family.” I know that is broad, and I am ok with that. I care a lot about all three of those different areas; Work, Life, and Family. My books, articles, and blog posts cover all three of these areas. I believe in Gandhi’s mantra, “You Must Be the Change You Wish to See in the World,” so I am working on inspiring me as much, if not more, than anyone else! And that is a constant challenge. I realize that some of my behavior at times hasn’t been inspiring to others (nor to me!) at all, but that is less of an issue than it was years ago. I have worked hard on me. If I had not, then I would not be authentic. And failing to be authentic is deadly related to one’s personal brand.

Now, what is your personal brand? How are you living it? How is it being communicated? If you are not satisfied with your answers to these questions, you can course correct. Just be honest with yourself, and get started. You are too important in the world to miss living out your passion, which is directly related to your personal brand. I believe in you, and so do many others! Our capacity to change, grow, and improve is still alive in us as long as we have breath. If you are reading this, that means you too!

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Time Waits For No One

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This has been a different week for me.  So different, I forgot to write my weekly Blog Post!  It was only when Katy, who posts them for me, sent me an early morning text yesterday on my regular posting day, stating, “No Blog Post today?”  I immediately knew why I had forgotten.  It was due to Virginia, our 3 (soon to be 4) year old granddaughter, who has been with us all week.

Virginia changed our schedule this week in a major way.  I had forgotten how children do that.  Although I see them frequently, it is often when I am not having to squeeze work and other commitments around their schedule.  I see our grandchildren at least once a month, although they live (and always have) 6.5 – 7.0 hours drive away from us.  A little bit more about that later. (Our daughter married a Georgia boy, and Georgia boys don’t leave Georgia! Think ahead, Moms, when you let your daughters go to college in another state!  Just kidding,  I am so thankful for our son-in-law, so the fact that it isn’t possible to see the grandchildren on a drop-in basis, is a small price to pay for the good man and father that he is.)

Having Virginia in Raleigh this week for what turned out to be a busy week for me reminded me of what many parents deal with every day, juggling jobs, children, community and church commitments, and many other priorities.  I am in awe of parents of young children today, and how they do it all.  It wasn’t so difficult when my husband and I were we raising our two girls.  He and I both  had very busy careers, including in his case lots of out of town and out of country traveling.  But I don’t think kids were as busy then.  I don’t remember every day after school filled to the brim with activities, having to figure out carpool and child care for all of that.  Although I did not have to juggle those things this week, while I was trying to get healthy meals, naps, and play times in around my other priorities,I thought of the children’s regular schedules at home many times and wondered how our daughter and son-in-law get it all done.

Nor have I often enough remembered how precious these young years are. The facial expressions of wonder, surprise, and unbridled delight are a source of constant enjoyment.  I had also forgotten the lack of filters in young children, resulting in Virginia saying, “Nana, your bottom is big!”  I had to laugh, and agree with her!  I had forgotten how the hugs and kisses come out of the blue, and yes, the temper tantrums that come from nowhere also.  It has all been a lesson in the here and now, recognizing that time waits for no one, that these years pass all too quickly.  So quickly that her older sisters are now 9 and 11..

Which brings me to “seeing these granddaughters no less than once a month” in what is now 11 years.  When Mary Grace was born in 2005, I made the decision that I would see her no less than once a month, and I am grateful to have been able to keep that commitment.  At the time I did not even think about how long I would continue the once a month visits.  Elsie came along in 2007, and Virginia in 2012, and I committed to myself to continue the monthly visits as long as I can, or as long as it is meaningful to them.  For I know it will always be meaningful to me.  It has allowed me to really watch them grow and develop through all of the stages.  But I know that they will at some age outgrow wanting to see their Nana as much. 

Or, if Virginia keeps telling me how big my bottom is, I may stop the visits sooner!  No, a better plan is to lose the weight which I recently found!  I think I have a new incentive to do so. 

I, whose tag line is, “Inspiring Positive Change in Work, Life, and Family” am now inspired by a soon to be 4 year old!

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Life is about Winning and Losing

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I love college basketball, especially at this time of the year. And especially this year, when my team, Virginia, a #1 seed, had a chance to make it to the Final Four.  But they didn’t.  Something happened to them in the last half of the game against Syracuse, a #10 seed.  Early in the game Virginia was ahead by 16 points, but that changed quickly in the second half of the game, and Virginia lost.  The fact that Virginia has never won a NCAA championship, and that they had a good chance this year, made the loss more painful.    

In an earlier game, the Sweet 16 game that put Virginia in the Elite 8, Iowa State played Virginia, and lost.  I was so struck by how well Iowa State played until the very end, that I started an article titled, “What I Love About Basketball/They Don’t Quit!” Iowa State played hard and fast until the very end.  You could see the determination in their faces.  They were not going to give up.  They lost, but not because they conceded early by assuming they were going to lose.  They gave it their all until the very end.  In a later game, UNC vs. Notre Dame, Notre Dame also had the “fire in the belly” until the very end.  UNC won that game, but Notre Dame played hard until the very end. 

Now, I have never played basketball, so I am not really qualified to judge what any team should have done differently to win.  I am sure that will be analyzed by many others.  But I am an observer of life, and this is not really about basketball.  It is about life.

Life is about winning and losing.  Some say that we learn more from losing than winning.  It has also been said that we only need to get up one more time than we fall to win.  How we handle defeat, whether it energizes us to work harder to win, or whether we quit, has a lot to do with long term success.

But what is winning, and what is losing?  While there are many definitions of these two words, the definition I propose for this discussion is: Winning is accomplishing your goals, to have the life that is most meaningful to you.  Losing is falling short of that. 

To win in anything requires confidence, competence, and commitment. There are many behaviors, skills, and activities involved in these three areas, and a weakness in any of the three usually results in more losing than winning.    

Confidence involves the steady belief that winning is not just possible, but likely.  Confidence is different than arrogance.  Confidence involves humility, but also drive.  Those who forge ahead toward their goals with confidence are more focused on their own movement than what others are doing.  Their goal is not to beat others at the game, but to win their own game. 

Competence involves having and using the knowledge, skills, and behaviors necessary for success, and continually upgrading those to stay in the game.  It requires changing as the marketplace changes, letting go of what isn’t working, making room for what will.  It involves course corrections, being agile, quick, and focused.

Commitment involves staying power, such as the fire in the belly shown by players in any game who, although they know there is no way to win statistically, give it their all until the last play of the game.  Commitment involves tenacity, finding a way to go around the barriers that must be removed for success to occur. It is more than a plan, a goal, or a resolution.  Commitment often includes having a structure or a process in place that improves the probability of success, especially for some people.  One example of this, for me, is Weight Watchers.  Every time I   have followed the WW plan, I have successfully lost and maintained the weight.  Yet when I delude myself into thinking I no longer need to do the boring work of counting points, I have slipped right back into the behaviors that cause the weight gain.  I am at that point again, so earlier this week I rejoined WW.  So yes, commitment includes doing the boring work necessary for success, whatever that is.  All jobs involve some boring work, and having a system in place to assure that such gets done consistently is important.

Winning is not a straight trajectory.  What we consider winning at some times in our lives is not the same thing at other times.  One example of this is full employment and retirement.  Even the most work focused of us decide to scale back on paid work in our later years, although what is considered “later years” varies.  Those who lose in that life transition are those who try to hold on to the life that has passed, failing to enjoy the new.  Being able to enjoy all that retirement affords us requires that we have had the confidence, competence, and commitment to plan for that time in our lives, especially in the areas of relationships and finances. 

It is time to take inventory.  It is too easy to think of winning and losing in sports, and fail to evaluate where we are in relationship to winning at the game of our life.  Don’t let that happen to you.  Exude confidence, competence, and commitment in what matters most to you.

In the meantime, on to the Final Four!        

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Social Media/ the Good, the Bad and the Ugly

I am struggling with some things related to social media.  It occurs to me that others might have some of the same challenges.  When I am troubled by something, I write.  I am troubled tonight (again) about the profanity on social media.  I am also troubled about the negativity, anger, and extreme opinions of some things posted.  Let me be clear about this.  I am fine with others posting whatever they want to even when I do not agree with those opinions or language.  After all, in our country, we do have freedom of speech as a right. What concerns me, however, is that others might perceive me as agreeing with those positions just by the fact that I am a “friend.”  This is mainly an issue with Facebook.  Now, I know not to “like” a comment that I do not agree with, or one that does not represent me well.  I do not share articles or posts that I do not agree with.  For I know that “we are known by the company we keep.” I guess it is that “company that we keep” part that really concerns me. 

A few disclaimers.  I have never (to my recollection, at least) invited anyone to be my friend on FB.  I have, however, accepted most people who have requested that I be their friend.  Those few that I have not accepted are ones who I can’t identify a connection with, or in a rare case or two, those who I chose not to for concern about their potential postings.  I have never de friended anyone, and do not even know how to do that.  I never want to offend anyone by defriending them, although I have been told that there is a way to do this without the person knowing they have been defriended. (I obviously need some social media training!)

I have never posted any negative response to another’s post, regardless of how much I disagree with it.  (I have been very tempted to do so a few times with younger relatives who I think should know better, but I have not!)  Nor have I posted my strong opinions (and I do have them!) about some of the same subjects some other people rant and rave about.  My reason for this is simple.  Life is too short and people are too important for me to willingly choose to offend anyone just because I have an opinion, regardless of how strongly I feel about it, and especially if I feel strongly about it!  To me this is not being cowardly or disingenuous.  I prefer to think it is just being tactful and kind.   

I don’t necessarily think I am as careful about these things in face to face conversation as I am with the written word.  I know I have crossed over the line with my strong opinions in conversation.  I regret those.  Some of those conversations have caused misunderstandings and hurt, and when I have known about that, I have apologized and done what I could to repair those relationships. As hard as that can be, it is much harder when those thoughts are put in writing, and especially when they are on social media for all the world to see. 

Most of what I read on social media is positive and helpful.  Most of my FB friends are people who share the same values as me, although not necessarily the same opinions, which is absolutely fine.  I learn from divergent opinions when those opinions are presented in a positive, professional, and kind manner.  Facebook and Twitter are wonderful modes of transmission of useful, helpful, and inspiring information.  That is the good.

But there is the dark side, the bad and the ugly.  I do not (usually) use profanity, and certainly not in everyday language, and am tired of others who do use profanity in everyday language, both from platforms and in writing.  Can we not express ourselves well without profanity?  If not, what does that say about us? And why so much negativity?  Have we lost all of our filters and all civility?

I realize that in this post I may have done the very thing I have avoided doing, offending others.  I hope not.  If I have, however, I hope that you do not feel that I have personalized it, that I have not told you personally and all of your contacts how wrong I think you are.  For after all, who really wants to hear that?

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