Tag Archives: customer service

A Different Christmas

Posted on December 12, 2025 by Patti Fralix

I never thought I would be the one to say this, but I am not putting up a Christmas tree this year. There were years that I had five trees, and many other Christmas decorations. This year, there will not … Continue reading →

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Truisms

Posted on November 16, 2025 by Patti Fralix

“No matter how good or bad things are, they are never permanent. Nothing stays the same, no matter how much you want it to.” That is why it is so important to live in the present, not grieving for the … Continue reading →

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Think On These Things

Posted on November 9, 2025 by Patti Fralix

Sometimes the well is dry. No words will come. I am having one of those days. So, it is hard for me to attempt to inspire anyone with my words. When I have these times, which thankfully isn’t often, I … Continue reading →

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Communication Basics

Posted on October 26, 2025 by Patti Fralix

I realize that I am old school, and some of my opinions come from that perspective. But old school or not, I think we need a refresher on communication basics. So here goes. 2. Texts also require a response, and … Continue reading →

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RANDOM ACTS

Posted on October 12, 2025 by Patti Fralix

We have all heard of “Random Acts of Kindness.” There are many examples of “Random Acts of Kindness.” It seems that life is getting more difficult in many ways. When others offer us kindness, we are able to rise above … Continue reading →

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Be Consistent, Determined, and Work For It!

Posted on October 2, 2025 by Patti Fralix

Mel Robbins is a phenomenal success. Her book, Let Them, and her podcasts are immensely popular. I have read her book, and found it to be one of the best self help/business books that I have read. I am definitely … Continue reading →

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A Few Ideas to Ponder

Posted on September 27, 2025 by Patti Fralix

I decided to minimize my words on this post, and highlight the words of others. I hope that you enjoy these thoughts.

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Part Two of My Car Experiences

Posted on September 11, 2025 by Patti Fralix

This story continues where last week’s blog ended. Mike and I were in a completely dead loaner Honda on the side of the road near Williamsburg, Va. Our car expert, Josh, was determining how to solve this problem from his … Continue reading →

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An Amazing Week

Posted on September 7, 2025 by Patti Fralix

In my last published blog, I discussed how we still have time to accomplish our goals in 2025. But that is only true if we set goals! I mentioned that if we set and accomplish just one goal a week, … Continue reading →

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Givers, Takers, and In-Betweens

Posted on August 26, 2025 by Patti Fralix

Do you consider yourself a giver, one who is thoughtful? Or do you even think about this at all? Perhaps you know that you are not as thoughtful as you could be. It is hard to admit, even to ourselves, … Continue reading →

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