Tag Archives: relationships

Greetings from St. Maarten!

Posted on August 29, 2023 by Patti Fralix

Mike and I arrived here for our two-week vacation on Saturday. I am always amazed at the beauty all around. From the 37 beaches, (not that we have been to all of them!) to the mountains visible from airport road, … Continue reading →

Posted in gratitude, thankful, travel | Tagged Changing Me from the Inside Out, Fralix, friends, Joe's Jewelry, life, Patti Fralix, relationships, St. Maarten, The Fralix Group, vacation | 2 Comments

Still In Process

Posted on August 25, 2023 by Patti Fralix

I do not know why I have had, and still have, so much stuff. I am still cleaning out and finding all kinds of things, many of which I do not want to part with. While I haven’t yet conquered … Continue reading →

Posted in best self, change, life | Tagged change, effective relationships, empathy, Fralix, journey, life, Patti Fralix, relationships, self-awareness, self-motivation, self-regulation, The Fralix Group | 2 Comments

The Mountains and Camp Merrie-Woode Are Calling

Posted on August 11, 2023 by Patti Fralix

With temperatures hovering around a hundred degrees in our area for too many days, a trip to the mountains this week was a welcome reprieve. I drove to Sapphire, NC to meet daughter Tara for camp pick-up of granddaughter Virginia … Continue reading →

Posted in family, life, traditions | Tagged cabin, Camp Merrie-Woode, Cashiers, change, family, Fralix, Highlands, life, mountains, North Carolina, Patti Fralix, Raleigh, relationships, Southport, The Fralix Group, Virginia | Leave a comment

Having Fun at Work

Posted on August 3, 2023 by Patti Fralix

Mike and I spent the weekend cleaning out the remaining boxes from our move that were still in the garage. It was painful and yet also heartwarming. Not only did we have to make decisions about what Not to keep, … Continue reading →

Posted in business, Relationships, service | Tagged be willing to do what you ask others to do, business, Classic Coffees, customer service, enjoy what you do and have fun while you work, Fralix, having fun at work, Jeff Vojta, life, love those chairs, love those tables, Mike Fralix, Patti Fralix, relationships, serve your customer, take time to laugh at yourself, The Flying Cloud, treat all people fairly, work hard and play hard | 2 Comments

Give Your Customers What They Want

Posted on July 28, 2023 by Patti Fralix

The customer tells us what they want and expect, but too often we aren’t listening. Or we may hear, and fail to do what is desired or expected. Then what could be a good experience becomes a disappointing one. I … Continue reading →

Posted in service | Tagged appreciation, business, customer service, customers, Fralix, life, Patti Fralix, relationships, service, The Fralix Group | 1 Comment

Random Thoughts and Patterns

Posted on July 19, 2023 by Patti Fralix

Having a writing drought, I decided to just jot down some random thoughts. A pattern may emerge. I wonder if you see any patterns. I do. But I will leave you to discover your own and decide what mine means … Continue reading →

Posted in best self, gratitude, life, love | Tagged business, change, customer service, family, Fralix, friends, life, Patti Fralix, Random Thoughts, relationships, The Fralix Group | 2 Comments

Most People Are Doing the Best They Can!

Posted on June 22, 2023 by Patti Fralix

This thought came to me today as I was feeling disappointed in someone. I remembered a very good friend, in fact, one of my BFFs, who told me a story many years ago about her husband, who was also a … Continue reading →

Posted in life, Relationships | Tagged accepting others, adulting, business, change, different perspectives, do others disappoint you?, doing the best you can, expectations, forgiving, Fralix, friends, life, mindset, Patti Fralix, relationships, The Fralix Group | Leave a comment

Time in a Bottle

Posted on May 26, 2023 by Patti Fralix

You know the song, “If I Could Save Time in a Bottle.” One of my favorite lines in the song is, “But there never seems to be enough time, to do the things you want to do once you find … Continue reading →

Posted in family, gratitude, life, love | Tagged being content, Camden County High School, change, family, Fralix, graduation, If I could save time in a bottle, life, life and time pass, life changes, living in the present moment, Patti Fralix, relationships, The Fralix Group, the passing of time, Time in a Bottle | 2 Comments

Service Issues

Posted on April 3, 2023 by Patti Fralix

It may be due to post-COVID challenges, such as short staffing, although I am tired of COVID being used as an excuse for every problem. It may be due to generational differences, such as some in younger generations talking to … Continue reading →

Posted in conflict, Relationships, service | Tagged business, communication, COVID issues, custo, customer, customer is king, customer service, Fralix, generational issues, lack of respect, Patti Fralix, relationships, service, Service issues, The Fralix Group | Leave a comment

Lessons From A 6-Year-Old

Posted on March 30, 2023 by Patti Fralix

How soon should a thank you note be written after the event that requires one? “Requires one,” you might ask? We will come back to that later. For now, let’s pose the question again. How soon should a thank you … Continue reading →

Posted in gratitude, life, Relationships | Tagged family, Fralix, friends, gratitude, lessons, life, Patti Fralix, relationships, thank you notes, The Fralix Group, writing thank you notes | 1 Comment