Author Archives: Patti Fralix

About Patti Fralix

Patti Fralix inspires positive change in work, life, and family through Speaking, Consulting, and Coaching in three specialty areas: Leadership, Managing Differences, and Customer Service. Her leadership firm, The Fralix Group, Inc., has been helping clients achieve practical and tangible results for twenty-two years.

Enjoying Change

Posted on September 6, 2024 by Patti Fralix

It is human nature to resist change, especially change that we do not feel in charge of or do not intentionally create. It is easier to stay in a rut than branch out and embrace change. I know some of … Continue reading →

Posted in life | Tagged change, family, life, love, memories, The Fralix Group, traditions | Leave a comment

Posted on August 29, 2024 by Patti Fralix

Labor Day and the End of Summer A recent trip to Pete Dye Resort at Myrtle Beach The end of August heralds the end of summer for all practical purposes. Most school age children are back in school. Labor Day … Continue reading →

Posted in life | 1 Comment

The Space Between Knowing and Doing

Posted on August 24, 2024 by Patti Fralix

I heard this phrase, The Space Between Knowing and Doing, in the past few days, and I am not sure where I heard it. But it resonated with me so much that I want to pen some thoughts about it. … Continue reading →

Posted in best self, change, life | Tagged adult, boundaries, C. S. Lewis, Calvin Coolidge, change, change your ending, customer service, effort means work, Fralix, knowing, life, Patti Fralix, relationships, The Fralix Group, The space between knowing and doing | Leave a comment

Paying It Forward

Posted on August 17, 2024 by Patti Fralix

Last week I had the privilege of helping a cousin pack up and move from his antebellum home in Virginia, a home he has loved, and grieved leaving. I can identify. My cousin Mason is my beloved and deceased Uncle … Continue reading →

Posted in family, life, Relationships, service | Tagged appreciation of time, change, declutter, family, Fralix, help others, if you can, life, memories, Patti Fralix, paying it forward, relationships, The Fralix Group, time is a gift, you should | 2 Comments

If I Owe You an Apology, I apologize!

Posted on July 31, 2024 by Patti Fralix

We should know if we owe someone an apology! An apology given after the words, “If I Owe You an Apology” is not an apology at all. Don’t qualify your apology, just apologize! And do not say, “That was not … Continue reading →

Posted in best self, conflict, life | Tagged apologizing, apology, change, customer service, Fralix, friends, I apologize, I'm sorry, If I owe you an apology, intent, intent is irrelevant, life, news, Patti Fralix, relationship, relationships, The Fralix Group, treating people well | 1 Comment

Summer is Slipping Away

Posted on July 26, 2024 by Patti Fralix

It isn’t just the summer that is slipping away. Months and years are passing so quickly. Perhaps it is time to focus on what you want your next few years to include, while there is still time. Maybe it is … Continue reading →

Posted in best self, change, Relationships | Tagged business, change, customer service, family, Fralix, friendly, friends, fun, helping others, Kind, Kindness is magic, life, loving others, patience, Patti Fralix, relationships, summer, The Fralix Group, time is passing quickly | Leave a comment

What Will It Take?

Posted on July 18, 2024 by Patti Fralix

These are difficult times. The division in our country is getting worse. We had an assassination attempt on past president, Donald Trump, last weekend. While the assassination attempt was not successful, Donald Trump was injured, and three other people were … Continue reading →

Posted in best self, life, service | Tagged Americans, business, change, Democrats, Fralix, friends, Harris, human race, life, Patti Fralix, politics, relationships, Republicans, respectful, The Fralix Group, Trump, Vance, what will it take, White House | Leave a comment

We Really Don’t Need Much

Posted on July 10, 2024 by Patti Fralix

Our family was together in Hilton Head last week for our annual family vacation, or at least, some of us were. This was an unusual year in that different schedule conflicts kept some away. I know that is bound to … Continue reading →

Posted in family, life | Tagged change, cooking, family, Fralix, friends, Hilton Head, let it go, life, Minimalism, Patti Fralix, relationships, stuff, The Fralix Group, too many kitchen items, too much stuff, We really don't need much. | 2 Comments

Be the Change

Posted on June 25, 2024 by Patti Fralix

One of my heroes is Gandhi. One of my favorite quotes from Gandhi is “You must be the change you wish to see in the world.” This quote speaks volumes to me. The tagline for my business of more than … Continue reading →

Posted in best self, change | Tagged balancing work and life, be the change, blog, change, change is good, customer service, family, family work, Fralix, friends, Gandhi, Inspiring Positive Change, life, market work, Patti Fralix, relationships, The Fralix Group, travel, volunteer, volunteer work, volunteering | Leave a comment

The Hardest Thing About Working is the Coworkers!

Posted on June 21, 2024 by Patti Fralix

I was speaking with a new friend recently about her career. She had recently retired and was sharing her experience. While she did not give any details, she made the statement that “the hardest thing about working is the coworkers!” … Continue reading →

Posted in best self, change, Relationships | Tagged ask more quesitons, business, change, communication, culture, customer service, direct communication, education, Fralix, friends, hardest things about working is the coworkers, indirect communication, lack of communication, Leadership, life, make less statements, Patti Fralix, positive relationships, relationships, The Fralix Group, workplace issues, writing | 2 Comments