Tag Archives: The Fralix Group

Different Levels of Customer Service

Posted on October 7, 2021 by Patti Fralix

Have you noticed how difficult is to get a parking space at many businesses? This was true before COVID, and since COVID, it has gotten much worse. Unless you are pregnant, a veteran, a mother with children, handicapped, or coming … Continue reading →

Posted in conflict, life, service | Tagged customer service, different levels of customer service, equity, Fralix, handicapped parking, hard to find parking, Patti Fralix, The Fralix Group | Leave a comment

Key West and COVID

Posted on October 3, 2021 by Patti Fralix

Mike and I made our annual trip to Key West recently. If you did not know that COVID is a real phenomenon, you would certainly not experience it in Key West. This recent trip highlighted the differences in how the … Continue reading →

Posted in change, travel | Tagged beauty, COVID, Florida, Fralix, fully vaccinated, Galleon Harbor, Key West, masks, Moderna, musicians, Patti Fralix, Schooner Wharf Bar, The Fralix Group, vaccine | Leave a comment

Our Impact On Others

Posted on September 24, 2021 by Patti Fralix

Are our words helpful or harmful? Once spoken, we cannot take them back. While it is too late to take back words we have already spoken, we need to understand their impact. Once understood, we can improve our communication and … Continue reading →

Posted in best self, Relationships | Tagged better relationships, communication, customer service, Fralix, Impact, improve communication, negative, Patti Fralix, positive, The Fralix Group, tone of voice, words, words are harmful | Leave a comment

We Must Never Forget

Posted on September 17, 2021 by Patti Fralix

It is a dreary day in Raleigh. No sun, and it looks like it will rain. I know that my mood is affected by this, and I am doing what I can to shake it. There are reasons other than … Continue reading →

Posted in life, service, traditions | Tagged 9/11, Fralix, life, NC, Never forget, Patti Fralix, Raleigh, relationships, Southport, The Fralix Group, we must never forget, We shall never forget | Leave a comment

Fall Is In the Air

Posted on September 10, 2021 by Patti Fralix

It happens so quickly. Summer ends and Fall begins. Well, not so quickly, but it seems like it. I realize that Fall does not technically arrive until Wednesday, September 22nd. But today with lots of rain and no sunshine in … Continue reading →

Posted in change, family, gratitude | Tagged change of the season, fall, fall begins, family work, Fralix, Patti Fralix, planned time, seasons, spending time with family, The Fralix Group, time should be enjoyed, visiting family, what is wasted time? | 4 Comments

The Friendly Island

Posted on September 3, 2021 by Patti Fralix

Greetings from Sint Maarten. Mike and I are spending our last couple of days of our two-week vacation here. Assuming a negative Covid test, we will return home tomorrow. We have had a very relaxing time. We have watched the … Continue reading →

Posted in gratitude, life, travel | Tagged 21 years of traveling to St. Martin, blessings, Chesterfield's, Fralix, Friendly Island, island, Joe's Jewelry, Kakao, Orient Beach, Patti Fralix, Philipsburg, Sint Maarten, St. Martin, The Fralix Group, travel, vacation | 2 Comments

Resilience and Grace

Posted on August 27, 2021 by Patti Fralix

“We were just starting to come back, to come back from Irma, then Covid.” She was not complaining, just sharing. Mike and I were sitting at the bar at La Rosa, a well-loved Italian restaurant In Sint Maarten, eating a … Continue reading →

Posted in change, gratitude, hope | Tagged COVID, Cupecoy, delta variant, Fralix, Hurricane Irma, La Rosa Italian Restaurant, Maho, Marigot, Mullet Bay, Patti Fralix, Philipsburg, Resilience and Grace, Sint Maarten, St. Maarten, St. Martin, The Fralix Group, the people, tourism, traveling | 2 Comments

Reach Out and Touch Someone

Posted on August 19, 2021 by Patti Fralix

I have been a member of WW (used to be Weight Watchers, now WW) off and on since the mid 1970’s. I have made Lifetime twice. My last recommitment to WW started on May 16, 2019, and I have been … Continue reading →

Posted in best self, Relationships, service | Tagged care, Caring, commitment, customer service, Fralix, Joe's Jewelry, Patti Fralix, reach out, Spoonful of Comfort, The Fralix Group, Weight Watchers, WW | Leave a comment

We Can Be Right, and Still Be Wrong

Posted on August 10, 2021 by Patti Fralix

We have three choices when faced with conflict. We can avoid it, ignore it, or confront it. To “confront” it does not mean to be confrontational, it means to address it, to deal with it. Sometimes the best approach is … Continue reading →

Posted in change, conflict, Relationships | Tagged avoiding conflict, conflict, confront, desired result, disagreement, Fralix, goals, indirect communication, managing conflict, Patti Fralix, The Fralix Group, timing and location, too many people, what is conflict | Leave a comment

Making Progress

Posted on August 6, 2021 by Patti Fralix

Last week’s blog (How Much is Too Much?) was about my increased recognition that I/we have too much. I will not repeat that story, but if you missed it, you may want to go to itsinthesauce.com and read it. This … Continue reading →

Posted in best self, change, life | Tagged cleaning out, decisions, Fralix, how much is too much, memories, mont blanc, monteverde, Patti Fralix, stuff, The Fralix Group, Uncle Barry, will | Leave a comment