Tag Archives: London

Customer Centered Service

Posted on October 23, 2018 by Patti Fralix

I have been a customer service advocate for many years. I have spoken on it, consulted on it, and written on it. My family and friends would say, I have been insufferable about it! It is in my DNA. So … Continue reading →

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It Could Have Been Worse!

Posted on October 17, 2018 by Patti Fralix

On Sunday morning when we were scheduled to fly from Amsterdam through Philadelphia to Raleigh, arriving home a little after 5pm the same day, Mike was awakened at 4am by a text from American Airlines with the news that our … Continue reading →

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The Most Beautiful Bookshop in the World

Posted on October 14, 2018 by Patti Fralix

Mike and I have been in Maastricht, the Netherlands, for the past week at the 34th annual International Apparel Federation’s World Fashion Convention. We have been to Maastricht once before, ten years ago, for the same meeting. I loved Maastricht … Continue reading →

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34 Years and Counting!

Posted on May 4, 2018 by Patti Fralix

Where does the time go? I know this sounds like a baby boomer question, and rightly so since I am a boomer!  All reading this will understand one day, assuming they live long enough.

Posted in gratitude, life, Relationships | Tagged , , , , , , , , , , , , , , , , | 4 Comments