Category Archives: Relationships

People Skills

I left a coaching session today, thinking about the client. I have been working with this client for several months, and I always look forward to our sessions. While I try to not work with clients who I do not … Continue reading

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Service Successes and Failures 

I have been speaking and consulting on Customer Service for many years. I still continue to be amazed at the lack of service from so many businesses. I also have an occasional experience of exceptional customer service. Let me tell … Continue reading

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A Celebration of Commitment

Mike and I celebrated our fortieth anniversary on Sunday, April 28th.  It is hard to believe that we have been married for forty years. I know that many of you are like me and wonder where the years have gone. … Continue reading

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Staying In Our Own Lane!

This blog was initially to be a call to action for managers. The reason for this is that I have heard too many stories lately of intimidating managers making inappropriate comments to staff. Comments that belittle staff and place them … Continue reading

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The Passing of Time and Loved Ones

Prepare for this to be sad. I just had to share it. My heart is so full. Two friends passed away within the last week. The services for them will be held this weekend. I want to tell you about … Continue reading

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Dancing the Night Away

Mike and I traveled to Wilson, NC last Saturday for our annual Wilson Cotillion Ball. We were living in Wilson in the mid-eighties, and we were one of the thirteen original couples who started the Cotillion. Although Mike and I … Continue reading

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A Covid Week Without Covid

I am in Alabama this week, helping my friend, Judy, recover from Rotator Cuff surgery. This time reminds me of the long lazy days of Covid when we were housebound, able to read, cook, and clean closets. Those days flowed … Continue reading

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Gifts of the Season

This is the time of year that many of us are knee-deep in gifts, at least material gifts. Even those who complain about all of the materialism of the season find themselves buying and wrapping a few gifts. I love … Continue reading

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Celebrating Mike

Mike reached a major milestone last week when he turned 70 years of age. Since I married a younger man, I had my 70th birthday two years ago, and I will soon be 72. Mike and I are both grateful … Continue reading

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Touching People’s Hearts

Reba McEntire told a contestant on The Voice, “We are put on this earth to touch people’s hearts.” I don’t think she was just referring to musicians. I think we are all put on this earth to touch people’s hearts. … Continue reading

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