Author Archives: Patti Fralix

About Patti Fralix

Patti Fralix inspires positive change in work, life, and family through Speaking, Consulting, and Coaching in three specialty areas: Leadership, Managing Differences, and Customer Service. Her leadership firm, The Fralix Group, Inc., has been helping clients achieve practical and tangible results for twenty-two years.

Freedom of a Different Nature

Posted on June 30, 2021 by Patti Fralix

The 4th of July, when we celebrate our nation’s freedom, is Sunday. Many will be gathering to honor our country. This is fitting, a tribute worthy of our time. Tomorrow our loved ones and friends will have a gathering of … Continue reading →

Posted in change, family, life, love | Tagged 4th of July, Barry Peay, forgive your children, forgive your parents, Fourth of July, Fralix, grieving a loved one, passing away, Patti Fralix, relatives passing away, RIP, The Fralix Group, Uncle Barry, what strengthens you?, would you do anything differently? | 2 Comments

When Time Stands Still

Posted on June 24, 2021 by Patti Fralix

My heart is broken. My dear Uncle Barry, who I have blogged about many times, passed away yesterday in the early morning. Uncle Barry was more than an uncle, he was my most constant father figure. He cared for me … Continue reading →

Posted in family, life, love | Tagged avoid paying interest, death, family, forgive, Fralix, grief, hold tight to your loved ones, know that life is short, lessons, life is short, lived his life, love, make the best of life, passing away, Patti Fralix, pay your bills, reach out and help others, show love in action, stay positive, take care of your own business, The Fralix Group, Uncle Barry, verbalizing love | 2 Comments

Honor Thy Father

Posted on June 19, 2021 by Patti Fralix

Father’s Day is fast approaching, so of course one could think that this blog is because of Father’s Day. While the thought of doing a blog on fathers was stimulated by the holiday, the points made within are not just … Continue reading →

Posted in family, gratitude, life, love | Tagged commitment, Daddy, Dads, Father's Day, fathers, June 2021, making your parent a priority, Papa's, Pop, spending time, Step-Fathers, treat them with respect and admiration | 2 Comments

Remaining Fresh

Posted on June 12, 2021 by Patti Fralix

What keeps a business in business? Why do some retail establishments weather changes, and others not? What makes a business a destination that people flock to, even when one main aspect of the business is subpar? I found myself pondering … Continue reading →

Posted in service, traditions, travel | Tagged Fralix, Fresh Produce, Hilton Head, Patti Fralix, Reilley's North End Pub, remaining fresh, retail, Sea Pines development, Skull Creek Boathouse, The Fralix Group, The Salty Dog Café, vacation, what keeps a business fresh? | 2 Comments

Changing Again

Posted on June 4, 2021 by Patti Fralix

June is in process, and that means that we are almost at the halfway point of 2021. This is a good time to take stock. Are you who you want to be? Are you where you want to be? If … Continue reading →

Posted in best self, change, life | Tagged are you who you want to be?, bored, change, changing again, embrace change, exercise, Fralix, inspiration, life long process, Patti Fralix, The Fralix Group, weight, weight gain, weight loss, weight management process, Weight Watchers, WW | 1 Comment

Managing Our Frustrations

Posted on May 28, 2021 by Patti Fralix

Things seem to take longer lately than they normally do. The “lately” part relates to since COVID. Now that many businesses are open again and many people are out and about, there are some definite challenges with service. You have … Continue reading →

Posted in best self, change, life | Tagged are you calm?, behavior, busier, do high-performance activities, Fralix, frustration, frustration becoming dangerous, get rid of what is not important, in the red zone, managing our frustrations, Memorial Day weekend, Patti Fralix, Perform, plan, plan better than you think you need to, Purge, slower pace, staying calm, taking longer than usual, The Fralix Group, timely, USA is opening back up | 2 Comments

Our (Almost) New Normal

Posted on May 19, 2021 by Patti Fralix

When the CDC removed restrictions for indoor and outdoor gatherings for vaccinated people last week, and governors followed suit, a new normal began. We could almost hear an audible sign as many took off their masks and rejoined society at … Continue reading →

Posted in best self, change | Tagged ambiguity, CDC, change, COVID, Fralix, gas shortage, know yourself, manage money, manage resources, manage time, mask restrictions, new normal, normal, Patti Fralix, The Fralix Group | Leave a comment

The Customer is King

Posted on May 13, 2021 by Patti Fralix

Customer Service has always been a passion of mine. I do not know where it came from, but it has always been a part of me. Customer Service has been one of my main platforms in my Speaking, Consulting, and … Continue reading →

Posted in Relationships, service | Tagged customer, customer is king, customer service, de-escalate situation, Fralix, good service, mask or no mask?, masked?, Northrop Antiques Mall, Northrop Mall, Patti Fralix, service, solve the problem, Southport, The Fralix Group, walking the talk, what are you willing to do? | 1 Comment

Two Years Today

Posted on May 7, 2021 by Patti Fralix

Today, May 7, 2021, is the second anniversary of my commitment to no longer drink alcohol. Wine had been my drink of choice, with an occasional Appletini, Lemon Drop Martini, or Caipirinha. When I stopped drinking, I was an almost … Continue reading →

Posted in best self, change, life | Tagged 37th Anniversary, alcohol, drinking, Fralix, Gandhi, honesty, Joe's Jewelry, May 7th, Patti Fralix, social drinking, St. Maarten, The Fralix Group, what's too much?, withholding, You must be the change you wish to see in the world | 2 Comments

37 Years and Counting

Posted on April 29, 2021 by Patti Fralix

Where do the years go? Most of us can attest to the saying, “The days pass slowly, but the years fly by.” This is certainly true of Mike’s and my marriage. April 28, 2021 was our 37th anniversary. When I … Continue reading →

Posted in family, gratitude, love | Tagged 37 year anniversary, anniversary, children, daughters, family, Fralix, grandchildren, Hurricane Irma, Joe's Jewelry, love, marriage, Michael Fralix, Mike Fralix, Patti Fralix, relationships, St. Maarten, The Fralix Group, where do the years go, years fly by | 2 Comments