Author Archives: Patti Fralix

About Patti Fralix

Patti Fralix inspires positive change in work, life, and family through Speaking, Consulting, and Coaching in three specialty areas: Leadership, Managing Differences, and Customer Service. Her leadership firm, The Fralix Group, Inc., has been helping clients achieve practical and tangible results for twenty-two years.

Letting Go

Posted on February 6, 2021 by Patti Fralix

This past year has found many of us at home more than ever. While there is always much that can be done at home, many, like me, avoid doing those things. I have never really enjoyed housework and have been … Continue reading →

Posted in change, family, life | Tagged A Year in the Life of a Recovering Spendaholic, change, Changing Me from the Inside Out, Fralix, having too much, letting go, life change, NC, Patti Fralix, purging, purging items, Raleigh, stuff, The Fralix Group, time, too many clothes, Too much | 2 Comments

Human Capital

Posted on January 29, 2021 by Patti Fralix

When you are deciding who to give your business to, how do you decide? What traits are most important to you? Is knowledge of the product or service important? Of course. But this is a given, for you would not … Continue reading →

Posted in Relationships, service | Tagged best traits for a business, communication skills, Fralix, getting along with others, hard skills, human capital, human skills, kindness matters, Patti Fralix, people skills, relationship building skills, relationships, soft skills, technology, The Fralix Group | Leave a comment

A Very Important Week

Posted on January 20, 2021 by Patti Fralix

Monday was Martin Luther King, Jr. Day, a national holiday that honors the life and legacy of Dr. MLK, Jr., which was a bright spot in what can be a very dark week. Today, Wednesday, January 20, 2021, Joseph R. … Continue reading →

Posted in best self, change, conflict, hope | Tagged Black Lives Matter, Capitol Riot, compassion and empathy, coronavirus, divided nation, Do the right thing, Fralix, helping others not like us, It's a God thing, Joe Biden, listen more and better, love in action, Martin Luther King Jr, part of problem, part of solutions, Patti Fralix, personal is political, politcal divide, President of the US, racial inequities, The Fralix Group, Trump, vaccine on the way, walk a mile | 2 Comments

Mistakes and Miscommunication

Posted on January 14, 2021 by Patti Fralix

Have you noticed an increase in mistakes being made by service staff? How about misinformation, inaccurate assumptions, and errors in communication of information? I have noticed all of these and attribute them to our current challenges due to the pandemic. … Continue reading →

Posted in change, conflict, service | Tagged assumptions, clear, communication, concise, customer service, errors, Fralix, grace to each other, information, miscommunication, mistakes, pandemic issues, Patti Fralix, service stafaf, The Fralix Group, unusual times | Leave a comment

Looking Back

Posted on January 5, 2021 by Patti Fralix

Before we get too far into 2021, I want to look back on 2020, specifically the COVID time, March to December. I do not want to forget this time. This will be my month-by-month chronology. March 2020 started out as … Continue reading →

Posted in change, life, thankful, travel | Tagged 2020, 2021, ambiguity, beach, Blowing Rock, change, children, COVID, daughter, death, family, Fralix, Georgia, grandchildren, happiness, Hilton Head, How to Move to Canada, Key West, life is fragile, loss, masks, NC, Oak Island NC, pandemic, Patti Fralix, Raleigh, social distancing, St. Marys, stress, thankful, The Fralix Group, travel | 2 Comments

The End and Beginning of a Year

Posted on December 30, 2020 by Patti Fralix

Just two more days to go and we will say goodbye to 2020. It has indeed been a difficult year. 2020 will go down in the history books as the year of a worldwide major pandemic, one that caused the … Continue reading →

Posted in change, gratitude, hope, life | Tagged 2020, 2021, City Club Raleigh, COVID, Covid-19, difficult year, End and Beginning of a Year, Fralix, Goodbye 2020, Hello 2021, life, masks, much to be grateful, pandemic, Patti Fralix, social distancing, TAF, The Fralix Group, vaccines | Leave a comment

It’s Beginning To Look A Lot Like Christmas, or Is It?

Posted on December 22, 2020 by Patti Fralix

2020 is soon to end, but not before Christmas is celebrated. We would probably all agree that this has been a year unlike any other. So, it is expected that this will not be a “normal” Christmas. Of course, I … Continue reading →

Posted in family, traditions | Tagged 2020, Christmas, Christmas Eve, Christmas tree, COVID, Douglas Fir, family, Fralix, Fraser Fir, holiday, holiday celebration, Ornaments, Patti Fralix, The Fralix Group, tradition | 4 Comments

What We Get Used To

Posted on December 15, 2020 by Patti Fralix

I just finished my lunch of romaine lettuce, grape tomatoes, diced onions, and 1 tablespoon of Garlic Expressions Vinaigrette, (my favorite salad dressing, discovered from a fellow blogger, Susan of Between Naps on the Porch) and it was delicious. Those … Continue reading →

Posted in best self, change, life | Tagged addiction, addictive personality, bad habits, being your best self, Chardonnay, eating healthy, eating too much, emotional eating, exercise, food journal, Fralix, good habits, habits, healthy eating, Jim Rohn, Just get started, Patti Fralix, sober, taking care of self, The Fralix Group, walking, We Are the Luckiest by Laura McKowen, weight loss, Weight Watchers | Leave a comment

Time, Our Most Valuable Resource

Posted on December 9, 2020 by Patti Fralix

With time to spare, I sit pondering the subject of this week’s blog. Just like I do not usually know exactly what I will say until I begin a speech, I usually do not know the subject of my weekly … Continue reading →

Posted in family, gratitude, life | Tagged Christmas, Christmas Decorating, decorating, family, friends, gift cards, gift of time, live tree, money, Sarawak White Pepper, time, valuable resource, valuable time, value of time | 1 Comment

Thankful for Another Year

Posted on December 3, 2020 by Patti Fralix

Thanksgiving 2020 has come and gone. It was a very different holiday for most of us. Although many elected officials and the CDC warned against travelling, many did so anyway, willing to take the risk to be with loved ones. … Continue reading →

Posted in family, gratitude, thankful | Tagged aging, Angus Barn, birthday, blessed, COVID, Cumberland Island, Edible Art, family, Fralix, gratitude, Patti Fralix, St. Mary's GA, Strawberry Pretzel Salad, thankful, thankfully, Thanksgiving, The Fralix Group, wild horses | 1 Comment