Category Archives: Relationships

Serving Customers

Posted on February 28, 2025 by Patti Fralix

I have long been interested in customer service. It is one of the three areas of focus of my business, The Fralix Group, and has been for all thirty-three years that I have been in business. The other two areas … Continue reading →

Posted in best self, business, change, family, life, Relationships, service | Tagged blog, business, change, coffee, customer service, Fralix, friends, life, Patti Fralix, relationships, travel | Leave a comment

Who Are Your People?

Posted on February 18, 2025 by Patti Fralix

As I think about my people, I divide them into three categories: Family, Friends, and Others. I have long since learned that it is hard to maintain relationships at all, much less relationships in which there is no logical connection … Continue reading →

Posted in best self, business, change, family, gratitude, hope, Leadership, life, love, Relationships, social media, thankful, traditions | Tagged business, change, family, Fralix, friends, life, love, mental health, Patti Fralix, relationships, The Fralix Group | 2 Comments

Criticism To Ignore

Posted on February 10, 2025 by Patti Fralix

Posted in best self, business, conflict, Leadership, life, Relationships, SAUCE | Tagged business, change, criticism, customer service, feedback, Fralix, friends, Leadership, life, Patti Fralix, personal-development, relationships, self improvement, The Fralix Group | Comments Off

Living Our Values Out Loud

Posted on January 14, 2025 by Patti Fralix

I have taken a break from posting lately. I have posted a blog almost weekly for ten years. The last blog I posted was December 16. While I know that I do best when I stick to a schedule, for … Continue reading →

Posted in conflict, Leadership, Relationships | Tagged business, business blog, choices, communication, Leadership, life, Patti Fralix, positive, The Fralix Group, working relationships | Leave a comment

The Gift of Forgiveness

Posted on December 16, 2024 by Patti Fralix

Don’t let them go to their grave, or you to yours, without forgiveness. If reconciliation is possible, strive for reconciliation. But if reconciliation is not possible, and/or if it is too late for that, forgive. Forgiveness is always possible, even … Continue reading →

Posted in best self, Christmas, family, life, love, Relationships | Tagged family, forgiveness, friends, life, Patti Fralix, relationships, The Fralix Group | Leave a comment

Communication Matters

Posted on November 14, 2024 by Patti Fralix

I am sure it is partly my age, but I struggle with the lack of clear and timely communication, especially written communication. The area where I find this most troublesome is with texts. I decided it is time to address … Continue reading →

Posted in best self, gratitude, Relationships, thankful | Leave a comment

Paying It Forward

Posted on August 17, 2024 by Patti Fralix

Last week I had the privilege of helping a cousin pack up and move from his antebellum home in Virginia, a home he has loved, and grieved leaving. I can identify. My cousin Mason is my beloved and deceased Uncle … Continue reading →

Posted in family, life, Relationships, service | Tagged appreciation of time, change, declutter, family, Fralix, help others, if you can, life, memories, Patti Fralix, paying it forward, relationships, The Fralix Group, time is a gift, you should | 2 Comments

Summer is Slipping Away

Posted on July 26, 2024 by Patti Fralix

It isn’t just the summer that is slipping away. Months and years are passing so quickly. Perhaps it is time to focus on what you want your next few years to include, while there is still time. Maybe it is … Continue reading →

Posted in best self, change, Relationships | Tagged business, change, customer service, family, Fralix, friendly, friends, fun, helping others, Kind, Kindness is magic, life, loving others, patience, Patti Fralix, relationships, summer, The Fralix Group, time is passing quickly | Leave a comment

The Hardest Thing About Working is the Coworkers!

Posted on June 21, 2024 by Patti Fralix

I was speaking with a new friend recently about her career. She had recently retired and was sharing her experience. While she did not give any details, she made the statement that “the hardest thing about working is the coworkers!” … Continue reading →

Posted in best self, change, Relationships | Tagged ask more quesitons, business, change, communication, culture, customer service, direct communication, education, Fralix, friends, hardest things about working is the coworkers, indirect communication, lack of communication, Leadership, life, make less statements, Patti Fralix, positive relationships, relationships, The Fralix Group, workplace issues, writing | 2 Comments

50 Short Years

Posted on June 5, 2024 by Patti Fralix

How could it be 50 years? How could 50 years have passed since I graduated from the University of Virginia? I am a proud member of the first class of undergraduate women admitted to The University in the Fall of … Continue reading →

Posted in life, Relationships, traditions | Tagged 1974, 50 Short Years, 50th reunion, change, customer service, Fralix, life, Patti Fralix, relationships, The Fralix Group, University of Virginia, Women first | Leave a comment