Category Archives: Relationships

The Importance of Information

Posted on September 14, 2023 by Patti Fralix

Most would agree that time is our most valuable resource. Once time has passed, we cannot get it back. As I age, I am so much more aware of the importance of making every minute count. That makes the subject … Continue reading →

Posted in conflict, Relationships | Tagged aging, change, conflict, every minute counts, family, Fralix, how to share information, inaccurate information, incomplete information, loe, love, Patti Fralix, social media, The Fralix Group, The importance of information, time, Time is our most valuable resource, tone of voice | Leave a comment

Having Fun at Work

Posted on August 3, 2023 by Patti Fralix

Mike and I spent the weekend cleaning out the remaining boxes from our move that were still in the garage. It was painful and yet also heartwarming. Not only did we have to make decisions about what Not to keep, … Continue reading →

Posted in business, Relationships, service | Tagged be willing to do what you ask others to do, business, Classic Coffees, customer service, enjoy what you do and have fun while you work, Fralix, having fun at work, Jeff Vojta, life, love those chairs, love those tables, Mike Fralix, Patti Fralix, relationships, serve your customer, take time to laugh at yourself, The Flying Cloud, treat all people fairly, work hard and play hard | 2 Comments

Most People Are Doing the Best They Can!

Posted on June 22, 2023 by Patti Fralix

This thought came to me today as I was feeling disappointed in someone. I remembered a very good friend, in fact, one of my BFFs, who told me a story many years ago about her husband, who was also a … Continue reading →

Posted in life, Relationships | Tagged accepting others, adulting, business, change, different perspectives, do others disappoint you?, doing the best you can, expectations, forgiving, Fralix, friends, life, mindset, Patti Fralix, relationships, The Fralix Group | Leave a comment

Service Issues

Posted on April 3, 2023 by Patti Fralix

It may be due to post-COVID challenges, such as short staffing, although I am tired of COVID being used as an excuse for every problem. It may be due to generational differences, such as some in younger generations talking to … Continue reading →

Posted in conflict, Relationships, service | Tagged business, communication, COVID issues, custo, customer, customer is king, customer service, Fralix, generational issues, lack of respect, Patti Fralix, relationships, service, Service issues, The Fralix Group | Leave a comment

Lessons From A 6-Year-Old

Posted on March 30, 2023 by Patti Fralix

How soon should a thank you note be written after the event that requires one? “Requires one,” you might ask? We will come back to that later. For now, let’s pose the question again. How soon should a thank you … Continue reading →

Posted in gratitude, life, Relationships | Tagged family, Fralix, friends, gratitude, lessons, life, Patti Fralix, relationships, thank you notes, The Fralix Group, writing thank you notes | 1 Comment

Retail Challenges

Posted on February 22, 2023 by Patti Fralix

I have long enjoyed shopping, but not lately. And the use of the word “shopping” is intentional. By shopping, I do not necessarily mean buying. Shopping has been an outlet for me. I used to enjoy shopping for hours and … Continue reading →

Posted in change, Relationships, service | Tagged A Year in the Life of a Recovering Spendaholic, customer service, expect delays, expectations, Fralix, Joshua Becker, lack of friendly service, lack of service, lack of the basics, more patience, online shopping, Patti, Patti Fralix, poor attitudes, retail challenges, shopping, short-staffed, The Fralix Group, The More of Less, time | Leave a comment

What Does Love Have To Do With It?!

Posted on February 14, 2023 by Patti Fralix

Happy Valentine’s Day! This day in the year that some think was created by Hallmark and florists to sell cards, flowers, and candy is here again. My, doesn’t time fly? I hope you have a wonderful Valentine’s Day with your … Continue reading →

Posted in best self, change, Relationships | Tagged Be your best self, candy, change, chocolate, February, flowers, Fralix, Happy Valentine's Day!, healthy emotionally, Heart month, Hugs, life, love, love yourself, Patti Fralix, relationships, Self-confidence, Self-esteem, The Fralix Group, What does love have to do with it? | Leave a comment

Retail in December

Posted on December 8, 2022 by Patti Fralix

Retail is a hard job, especially so in December, the busiest shopping time of the year. There are ways that salespeople can make it more pleasant. The best way they can make it more pleasant is by being pleasant! I … Continue reading →

Posted in Relationships, service | Tagged customer service, Fralix, friendly, NC, Northrop Antique Mall, Patti, Patti Fralix, retail, Retail in December, sales, Southport, The Fralix Group, waitress | Leave a comment

Minding Our Manners

Posted on November 30, 2022 by Patti Fralix

We have all heard it; “If you can’t say something nice, don’t say anything at all.” So often we fail to follow this adage, however, and say something that falls in the “feel good behavior” category, behavior that feels good … Continue reading →

Posted in best self, gratitude, Relationships | Tagged be nice, Brene Brown, comfort the disturbed, compassion, did you mind your manners, disturb the comforted, Fralix, holidays, I am here to get it right, kindness, manners, Minding Our Manners, Patti Fralix, respect, spending time with family, Thanksgiving, The Fralix Group, why are we mean?, why do we hurt others? | Leave a comment

The Great 100 Nurses

Posted on October 12, 2022 by Patti Fralix

Whose heart have you touched lately with words of affirmation? Do you know whose life your actions and words have touched through the years? It is sometimes easier to remember the problems we have had in relationships, and not be … Continue reading →

Posted in gratitude, Leadership, Relationships | Tagged connections, Fralix, gift of reconnecting, Janice Laurore, life, making connections, Patti Fralix, relationships, Shirley Harkey, The Fralix Group, The Great 100 Nurses, touching others | Leave a comment