Author Archives: Patti Fralix

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About Patti Fralix

Patti Fralix inspires positive change in work, life, and family through Speaking, Consulting, and Coaching in three specialty areas: Leadership, Managing Differences, and Customer Service. Her leadership firm, The Fralix Group, Inc., has been helping clients achieve practical and tangible results for twenty-two years.

Time Changes Many Things

I continue to be amazed at how things change as time goes by. This time of the year as I turn another year older, thankfully, I am especially mindful of this. Even when we bemoan the fact of aging, we … Continue reading

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Paying Attention To The Tension

I love to listen to podcasts, and especially when I am walking. I recently listened to a podcast by Andy Stanley, and it touched me so much that I have listened to it twice. The podcast is titled “better decisions, … Continue reading

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Communication Matters

I am sure it is partly my age, but I struggle with the lack of clear and timely communication, especially written communication. The area where I find this most troublesome is with texts. I decided it is time to address … Continue reading

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A Very Important Day

Today is an important day. It is Election Day in the United States, of course, and that alone makes it an important day. It is also my husband Mike’s birthday, as well as my cousin Mason’s birthday. Happy Birthday to … Continue reading

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Habits Are Harder to Break Than To Make

Being successful in life requires good habits. One definition of a habit is “a regular practice, or usual manner of behavior.” We all have habits, some good, some not so good. Good habits help us become better people, achieving our … Continue reading

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Another Year Is Almost Over

With the end of October around the corner, another year is almost a wrap. With each passing year I marvel at the passing of time. This was reinforced to me this week by spending time with our oldest granddaughter, Mary … Continue reading

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Compassion Matters

There are times for all of us (i think) when we fail to show compassion to others. At those times we are more concerned about being right than putting ourselves in the others’ shoes. Oh, we may be donating to … Continue reading

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Life’s Changes, Challenges, and Blessings

I posted my first blog almost ten years ago. In all of that time, I have only missed posting weekly a few times, and I have never missed posting two weeks consecutively. That will change if I don’t post this … Continue reading

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A Few Days in NYC

Mike had a business meeting in NYC this week, and since I love the city, I tagged along. The weather was perfect. My favorite thing to do in the city is walk, window shop, and yes, shop! This trip was … Continue reading

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Wasting My Time and Money

I have had several situations occur recently that have wasted my time and money. All of these have occurred with me as a customer. Customer service has long been a passion of mine, so as a customer concerned about my … Continue reading

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