Category Archives: Relationships

Trust

Posted on January 23, 2019 by Patti Fralix

A big thank you to the unpaid TSA agents and Air Traffic Controllers who got us to Colorado safely! There are different opinions about the state of our political system and the current partial federal government shutdown. Many of us … Continue reading →

Posted in life, Relationships, travel | Tagged Air Traffic Controllers, air travel, airplane, Amazon, experience, faith, fear, flying, Fralix, government shutdown, granddaughters, Patti Fralix, political system, The Fralix Group, traveling, trust, TSA, vacation | 2 Comments

The Gift(s) of Friends

Posted on December 12, 2018 by Patti Fralix

This is the most wonderful time of the year! And when I say “this,” I am referring to Thanksgiving to New Years, with Christmas a very important part of the season. Our family hosted 64 family members for Thanksgiving, with … Continue reading →

Posted in gratitude, life, Relationships | Tagged Christmas, decorate, family, Fralix, friend, friends, friendship, gift, gift of friends, gifts, heart, holidays, lifetime, love, meaningful gifts, memories, Ornaments, Patti Fralix, People, present, Raleigh, reason, relationship, relationships, season, snow, The Fralix Group | 2 Comments

Let the Words of My Mouth Be Acceptable

Posted on December 8, 2018 by Patti Fralix

This week in our country we have witnessed an almost miracle; the return to civility. The death of George H.W. Bush, America’s 41st President, made most people stop the negativity and reflect on the life and legacy of this man … Continue reading →

Posted in hope, life, Relationships | Tagged 41st President, Changing Me from the Inside Out, country, faith, family, Fralix, gates, Gates of Speech, George H.W. Bush, God Bless America, Hurricane Irma, is it kind, Is it necessary, is it the right time, Is it true, legacy, life, Patti Fralix, politics, president, relationships, St. Maarten, The Fralix Group | Leave a comment

Home Alone

Posted on November 28, 2018 by Patti Fralix

My last blog post was about our wonderful Thanksgiving with 64 family and friends. They all left Friday and Saturday. Sunday was a quiet day. Mike and I went to church, and our pastor’s sermon was on Mary and Martha. … Continue reading →

Posted in family, gratitude, Relationships, thankful | Tagged "the work", alone, dishes, family, Fralix, guilt, heart, home, laundry, loneliness, loved ones, Martha, Mary, message, Mike Fralix, mom, mother, Patti Fralix, sadness, thankful, Thanksgiving, The Fralix Group, turkey | 3 Comments

A Reason, A Season, or A Lifetime

Posted on November 14, 2018 by Patti Fralix

You may have heard of “A Reason, A Season, or A Lifetime” before seeing it here, but this phrase was new to me when I heard it last night. Someone I had just met mentioned this phrase, and although I … Continue reading →

Posted in change, life, Relationships | Tagged a lifetime, a reason, a season, celebrate, change, disappointment, experience, family, Fralix, friends, friendship, friendships, growth, happiness, last, lesson, lifetime, memories, Patti Fralix, reason, relationship, relationships, season, seasons, The Fralix Group | 6 Comments

Customer Centered Service

Posted on October 23, 2018 by Patti Fralix

I have been a customer service advocate for many years. I have spoken on it, consulted on it, and written on it. My family and friends would say, I have been insufferable about it! It is in my DNA. So … Continue reading →

Posted in Relationships, service, travel | Tagged Amsterdam, beverage station, ceramic cup, coffee, cotton hand cloth, cotton hand towel, customer, customer service, Europe, exceptional service, experience, hot soup, lasting experience, London, Lyft, Maastricht, McCormack's, memorable, Morton's, Netherlands, pepper grinder, plastic water bottles, positive, salt grinder, service, soup, taxis, Uber, wooden benches | 6 Comments

Don’t Waste My Time!

Posted on October 3, 2018 by Patti Fralix

My bestie for the last fifty years, Judy, has had a saying for many years that I love: “Waste my money, waste my food, but don’t waste my time.” We all know that time is money, and none of us … Continue reading →

Posted in life, Relationships, service | Tagged bank, business, call, communication, customer service, Fralix, information, love, money, Patti Fralix, phone, systems problems, time, waste | 2 Comments

What Really Matters

Posted on September 21, 2018 by Patti Fralix

Many people in NC and SC have suffered through the effects of Hurricane Florence in the last week. While I am writing this, there are some who are still being evacuated even now due to rivers cresting. For some, it … Continue reading →

Posted in family, life, Relationships | Tagged ABWA, achievement, ambition, American Business Women's Association, aspirations, Christian, faith, Fralix, friends, God, Hurricane Florence, Patti Fralix, personal, professional, relationships, religious, what really matters | 1 Comment

Management that Matters

Posted on August 10, 2018 by Patti Fralix

She works in a bar and grill at Oak Island during the summer while she is out on college break. Mike and I had recently met her there. I learned that she previously worked at a local restaurant. Mike and … Continue reading →

Posted in Leadership, Relationships, service | Tagged appreciation, Fralix, inspiring others, Leadership, Management, Patti Fralix, recognition | 2 Comments

Managing Expectations

Posted on August 2, 2018 by Patti Fralix

We all have expectations, although perhaps we should not. Expectations that are not met can result in us being disappointed. A friend of mine states, “Expect Nothing, and you won’t be disappointed!” (Credit to Jennifer; last name omitted to protect … Continue reading →

Posted in conflict, life, Relationships | Tagged clear expectations, communication, differences, disappointed, expectations, feelings, Fralix, fralixgroup.com, life, managing expectations, should we have expectations?, strong belief | 1 Comment