Tag Archives: The Fralix Group

Christmas Traditions and Memories

Posted on December 28, 2018 by Patti Fralix

The live trees are bare, soon to be disposed of. The decorations are back in their boxes. The candle lights that graced the window sills are dark. Christmas 2018 is now history. But before it passes completely, a few traditions … Continue reading →

Posted in Christmas, love, traditions | Tagged 2018, candle, Christmas, circle of life, customized Christmas tree ornaments, decorations, Dr. Danks, Elsie, England, family, Fralix, friends, Georgia, Gina, handcrafted ornaments, holiday, Mary Grace, memories, Mike Fralix, Nana, Ornaments, Patti Fralix, Tara, The Fralix Group, traditions, trees, Virginia, White House ornaments | Leave a comment

The Gift(s) of the Season

Posted on December 21, 2018 by Patti Fralix

With only a few days left until Christmas, many people are scurrying around finishing up last minute shopping. Then there are those whose shopping has not involved scurrying around at all. Many of those have had Amazon and other deliveries … Continue reading →

Posted in Christmas, life | Tagged 2019, Amazon, Christ, Christmas, Christmas season, Christmas Trees, experiences, focus, Fralix, gift cards, gift giving, gifts, grandchildren, holiday, online, Patti Fralix, possessions, presence, presents, season, shopping, The Fralix Group, things, wrapping | 1 Comment

The Gift(s) of Friends

Posted on December 12, 2018 by Patti Fralix

This is the most wonderful time of the year! And when I say “this,” I am referring to Thanksgiving to New Years, with Christmas a very important part of the season. Our family hosted 64 family members for Thanksgiving, with … Continue reading →

Posted in gratitude, life, Relationships | Tagged Christmas, decorate, family, Fralix, friend, friends, friendship, gift, gift of friends, gifts, heart, holidays, lifetime, love, meaningful gifts, memories, Ornaments, Patti Fralix, People, present, Raleigh, reason, relationship, relationships, season, snow, The Fralix Group | 2 Comments

Let the Words of My Mouth Be Acceptable

Posted on December 8, 2018 by Patti Fralix

This week in our country we have witnessed an almost miracle; the return to civility. The death of George H.W. Bush, America’s 41st President, made most people stop the negativity and reflect on the life and legacy of this man … Continue reading →

Posted in hope, life, Relationships | Tagged 41st President, Changing Me from the Inside Out, country, faith, family, Fralix, gates, Gates of Speech, George H.W. Bush, God Bless America, Hurricane Irma, is it kind, Is it necessary, is it the right time, Is it true, legacy, life, Patti Fralix, politics, president, relationships, St. Maarten, The Fralix Group | Leave a comment

Home Alone

Posted on November 28, 2018 by Patti Fralix

My last blog post was about our wonderful Thanksgiving with 64 family and friends. They all left Friday and Saturday. Sunday was a quiet day. Mike and I went to church, and our pastor’s sermon was on Mary and Martha. … Continue reading →

Posted in family, gratitude, Relationships, thankful | Tagged "the work", alone, dishes, family, Fralix, guilt, heart, home, laundry, loneliness, loved ones, Martha, Mary, message, Mike Fralix, mom, mother, Patti Fralix, sadness, thankful, Thanksgiving, The Fralix Group, turkey | 3 Comments

A Reason, A Season, or A Lifetime

Posted on November 14, 2018 by Patti Fralix

You may have heard of “A Reason, A Season, or A Lifetime” before seeing it here, but this phrase was new to me when I heard it last night. Someone I had just met mentioned this phrase, and although I … Continue reading →

Posted in change, life, Relationships | Tagged a lifetime, a reason, a season, celebrate, change, disappointment, experience, family, Fralix, friends, friendship, friendships, growth, happiness, last, lesson, lifetime, memories, Patti Fralix, reason, relationship, relationships, season, seasons, The Fralix Group | 6 Comments

It Could Have Been Worse!

Posted on October 17, 2018 by Patti Fralix

On Sunday morning when we were scheduled to fly from Amsterdam through Philadelphia to Raleigh, arriving home a little after 5pm the same day, Mike was awakened at 4am by a text from American Airlines with the news that our … Continue reading →

Posted in conflict, service, travel | Tagged Amazon, American Airlines, Amsterdam, Amsterdam Airport, British Airways, customer service, economy, equal, Executive Platinum flyers, experience, Fralix, good finder thoughts, Hilton Airport Hotel, Hurricane Irma, It could be worse, lessons, London, luggage, no control, options, Patti Fralix, Philadelphia, Raleigh, Raveena, self-sufficiency, The Fralix Group, traveling | 4 Comments

To Tell or Not to Tell?

Posted on September 26, 2018 by Patti Fralix

I am and have always been, passionate about customer service. Even before I started speaking and consulting about the subject, I have been militant about it. Business is too difficult for us to accept poor service. I believe we owe … Continue reading →

Posted in conflict, Leadership, service | Tagged business, company, customer, customer service, customers, experience, feedback, Fralix, issue, Management, negative, Patti Fralix, positive, principle, review, service, The Fralix Group, Trip Advisor | 2 Comments

How Is This Year Going So Far for You?

Posted on June 28, 2018 by Patti Fralix

In just a few short days, 2018 will be half over. Amazing. Yes, amazing, but true. Perhaps it is time to do a quick analysis of how the year is going so far. For if we have not yet … Continue reading →

Posted in best self, life | Tagged accountability, commitment, exercise, Fralix, new years resolutions, success, The Fralix Group, Weight Watchers | 2 Comments

All of the Comforts of Home

Posted on June 7, 2018 by Patti Fralix

My husband Mike and I travel a lot and experience many different kinds of hotels, condos, and houses. Much of this travel is for business, and some is travelling for pleasure, often with family. Although I certainly prefer to stay … Continue reading →

Posted in life, service, travel | Tagged amenities, chair in the room, comfort, comforts, customer service, experience, Fralix, full length mirror, Hilton Head, home, hospitality industry, hotels, memorable, outlets, positive, resort, The Fralix Group, travel | 2 Comments